We compared Palo Alto Networks VM-Series and Azure Firewall based on our user's reviews in several parameters.
The Palo Alto Networks VM-Series is praised for its strong security measures, effective threat prevention, and reliable customer support, offering scalability and flexible pricing. On the other hand, Azure Firewall is commended for its seamless integration with Azure services, robust security capabilities, and excellent customer service from Microsoft, but could benefit from enhancements in logging and reporting capabilities, rule customization, and user interface improvements.
Features: According to user feedback, the most valuable features of Palo Alto Networks VM-Series are its strong security measures, comprehensive firewall capabilities, effective threat prevention, and seamless integration with existing infrastructure. In contrast, Azure Firewall is praised for its robust security capabilities, seamless integration with other Azure services, comprehensive monitoring and logging functionality, user-friendly interface, and excellent support from Microsoft.
Pricing and ROI: The setup cost for Palo Alto Networks VM-Series is considered to be affordable and straightforward, with flexible licensing options. In comparison, Azure Firewall also offers a reasonable pricing and straightforward setup cost, with a hassle-free licensing process., The Palo Alto Networks VM-Series offers increased network security, threat prevention, and visibility, along with scalability and flexibility. Users have praised its comprehensive features and responsive support. On the other hand, Azure Firewall enhances ROI by offering cost-effectiveness, improved security measures, and reliable performance.
Room for Improvement: Palo Alto Networks VM-Series could improve its user interface, documentation, performance, integration with third-party apps, supported platforms, and reporting capabilities. Azure Firewall could benefit from advanced logging and reporting, better customization options, and an improved user interface.
Deployment and customer support: The user reviews for Palo Alto Networks VM-Series show a varying duration for establishing a new tech solution, with some users spending three months on deployment and an additional week on setup. On the other hand, the reviews for Azure Firewall also mention a varying duration, with some users spending three months on deployment and an additional week on setup. However, for users who required a week for both deployment and setup, it can be assumed that these terms refer to the same period and should not be considered separately., The customer service for the Palo Alto Networks VM-Series product has been highly rated and reliable, with customers speaking highly of the professional, prompt, and knowledgeable assistance provided. On the other hand, Azure Firewall also receives positive responses for its excellent customer service, with users appreciating the prompt and helpful assistance provided by the Azure team. Both products ensure users feel supported and valued.
The summary above is based on 27 interviews we conducted recently with Palo Alto Networks VM-Series and Azure Firewall users. To access the review's full transcripts, download our report.
"The most valuable feature of Fortinet FortiGate is the simple configuration."
"The IPS is good. It protect my network from attackers."
"It has improved our security capabilities."
"The user interface (UI) is very, very good."
"The security features that they have are quite good. On top of that, their licensing model is quite nice where they don't charge you anything for the SD-WAN functionality for the firewall."
"The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos."
"I really like the captive portal feature for our guest network. It has nice VLAN features in terms of separating our network. The anti-virus is also good."
"FortiGate SD-WAN facilitated a smooth transition for our customers between their two internet service providers, ensuring uninterrupted connectivity without any downtime."
"One of the notable advantages of Azure Firewall is its user-friendly interface, which closely resembles or shares similarities with other Azure components."
"We secure the entry point to the virtual data center with the firewall."
"Network filtering is valuable. The scalability capability from the cloud-native service helps us a lot because it simplifies our day-to-day maintenance activity."
"The solution can autoscale."
"I like its order management feature. It doesn't have the kind of threat intelligence that Palo Alto has, but the order management makes it much simpler to know the difference."
"I can easily configure it."
"The initial setup is straightforward; Azure Firewall does not have a complex implementation process. It is very simple; you just need to enable the service within Azure. It does not require any maintenance because it is managed by Microsoft, that is, it is a fully managed service."
"It provided ease of maintenance. If a new firewall was needed, we only had to run the pipelines for this. So, the maintenance was very easy."
"A solid operating system with all the necessary data center security features."
"The feature that I have found the most useful is that it meets all our requirements technically."
"The most valuable features of the solution are its stability, ease of implementation, ease of operation, and security."
"The most valuable feature is the Posture Assessment."
"The most valuable features are web control and IPS/IDS."
"We use the product on our Azure network firewalls."
"Embedding it into my application development lifecycle prevents data loss and business disruption, allowing the adoption to operate at the speed of my AWS Cloud."
"It is reliable and the support is very good."
"My only complaint about FortiGate is a lack of QinQ VLAN tunneling. I haven't found this feature in any Fortinet product. You can do this on all Cisco routers, including the smaller models. However, QinQ isn't available on the biggest, most expensive Fortinet units. They still don't have that. I think now we're on software version 6.0, and they still haven't found a solution for QinQ. It isn't a dealbreaker, but that's my main complaint."
"Its reporting and pricing need improvement."
"We had a minor problem where there was a major system upgrade on the hardware platfrom and the Mac client was not available as soon as it might have been. The PC client was available immediately, but we had to wait a month or so, before there was a mac client. I was slightly irritated that it was not ready on time, but it was eventually resolved."
"We would like to see better pricing."
"If they had better integration with security products, such as Cisco ISE or Rapid Threat Containment, then it would be an improvement."
"The UI could be improved."
"The cloud features can be improved."
"Fortinet FortiGate is a stable solution. However, my issue is the performance only. When I use all the profiles, this affects the performance. From the beginning, I should have had a better sizing of the box."
"For large organizations, a third-party firewall would be an added advantage, because it would have more advanced features, things that are not in Azure Firewall."
"There should be better monitoring and logging. Currently, it is put in Sentinel. It should be more seamless and from the interface."
"The tool needs to improve the onboarding and transition process for on-prem users."
"It's a little heavy compared to a FortiGate or other firewalls."
"The solution should incorporate features similar to competitors like split tunneling."
"It would be much easier if the on-premises, firewall rules, had some kind of export-import possibility in place, which is not the case right now."
"The reporting, logging, and monitoring features, as well as the flexibility of the policies, need to be improved."
"For larger enterprises, they need to adjust the scalability."
"We have run into some issues with scaling and limitations associated with some of the configurations."
"It would be good if the common features work consistently in physical and virtual environments. There was an integration issue in the virtual deployment where it didn't report the interface counters, and we had to upgrade to the latest version, whereas the same thing has been working in the physical deployment for ages now. It seems that it was because of Azure. We were using VMware before, and we didn't have any such issues. We do see such small issues where we expect things to work, but they don't because of some incompatibilities. There also seems to be a limitation on how to do high availability in a virtualized environment. All features should be consistently available in physical and virtual environments. It is not always easy to integrate Palo Alto in the network management system. We would like to be able to compare two network management systems. They can maybe allow monitoring an interface through the GUI to create a reference or do a baseline check about whether your network monitoring system is actually giving you the correct traffic figures. You need traffic figures to be able to recognize the trends and plan the capacity."
"Its web interface is a bit outdated, and it needs to be updated. They can also improve the NAT functionality. We have had issues with the NAT setup."
"The reporting part of the product is an area of concern where improvements are required."
"They made only a halfhearted attempt to put in DLP (Data Loss Prevention)."
"In the next release, I would like to see better integration of multi-factor authentication vendors."
"There's room for improvement in terms of integration with the load balancer. It isn't like Fortinet, which has a load balancer built into its firewall. It is effortless to integrate within the load balancer-plus-firewall solution."
"The interface is all Java-based. I would prefer an HTML5 interface."
Azure Firewall is ranked 21st in Firewalls with 33 reviews while Palo Alto Networks VM-Series is ranked 10th in Firewalls with 53 reviews. Azure Firewall is rated 7.2, while Palo Alto Networks VM-Series is rated 8.6. The top reviewer of Azure Firewall writes "Easy to use and configure but could be more robust". On the other hand, the top reviewer of Palo Alto Networks VM-Series writes "Many features are optimized for troubleshooting real-time scenarios, saving a lot of time". Azure Firewall is most compared with Fortinet FortiGate-VM, Palo Alto Networks NG Firewalls, Microsoft Defender for Cloud, Check Point NGFW and Cisco Secure Firewall, whereas Palo Alto Networks VM-Series is most compared with Fortinet FortiGate-VM, Cisco Secure Firewall, Palo Alto Networks NG Firewalls, Juniper SRX Series Firewall and Huawei NGFW. See our Azure Firewall vs. Palo Alto Networks VM-Series report.
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