We performed a comparison between Azure Monitor and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is a cost-effective and user-friendly option for developers looking to monitor cloud resources and integrate with Visual Studio, according to user reviews. It is preferred over Splunk ITSI due to its lower cost, ease of configuration and maintenance, and strong integration with other Microsoft technologies. Splunk ITSI is praised for its powerful functionality and ease of use, but is considered more expensive and lacks out-of-the-box solutions for enterprise users.
"The solution integrates well with the Microsoft platform."
"A product that is well-integrated for monitoring Microsoft Azure."
"Technical support is good and helpful...The initial setup is easy."
"The most valuable feature is the universality of their functionalities in all Azure services, including, software solutions."
"The upside to the solution is if you are working in a Microsoft or Azure environment, it makes things easier."
"We like this searchability and availability of the data."
"Provides an overview and high-level information."
"It is a move-in powerful feature compared to other market-leading tools."
"The observability is great and valuable."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"We liked the built-in calculation of health scores."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"I find the episode review, glass tables, and correlation search features very useful."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"Azure Monitor's integration with applications could be improved."
"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."
"The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring."
"This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation."
"In terms of pricing, Azure Monitor's billing based on data size can sometimes lead to increased costs, especially when developers need to purge data frequently. While there are mechanisms in place to track and manage this, there is room for improvement in terms of optimizing data pausing and related processes. Enhancements in this area could help mitigate potential billing concerns and provide a more seamless experience for users."
"I'd like the solution to do more around vulnerability assessment. It's lacking in the product right now."
"If it is configured incorrectly, you can end up with a huge bill."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"We'd like them to show more inputs on the dashboard."
"Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well."
"I believe the refresh time should be faster."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"We have problems doing upgrades and operating alternate new versions."
"The solution should integrate more features in NEAP."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"The cost of the license could be lower."
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 30 reviews. Azure Monitor is rated 7.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Helps improve our incident response time, and our mean time to resolve, but visibility is limited". Azure Monitor is most compared with Datadog, Dynatrace, Sentry, Prometheus and Grafana, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and PRTG Network Monitor. See our Azure Monitor vs. Splunk ITSI (IT Service Intelligence) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
