We performed a comparison between BigFix and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The setup is pretty simple."
"The patch management and the BigFix Inventory have been the most valuable features."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"Ability to run custom reports and custom relevance."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"The solution offers impressive advanced protection."
"The solution's features and pricing are pretty good."
"It is absolutely invisible once running."
"The most valuable thing for me is that when I'm using the internet and I reach some site that isn't so secure, or isn't recommended because they don't have a good reputation, ESET will notify me."
"The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"We do not have a domain structure yet but we can manage our client stations via this solution's managing interface. This means that we don't need to have any extra management platforms."
"The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The only minor concern is occasional interference with desired programs."
"Cannot be used on mobile devices with a secure connection."
"The solution should address emerging threats like SQL injection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The product lacks AI, ML, and IIT."
"ESET should consider giving it application control."
"I used Avira previously and ESET lacks certain aspects in comparison to Avira."
"I would like them to use AI features to do preventative virus protection."
"Sometimes, ESET sends alerts within my own network that cause confusion. That is, it might warn about contamination, or that the VM has crashed, but it doesn't go further than that. It just shows me the alert and sometimes I am not sure what to do about it."
"Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"I would like for ESET to create a central management solution. This would make it practical to use the internet for medium-sized networks."
"We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."
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BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews. BigFix is rated 8.6, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our BigFix vs. ESET Endpoint Protection Platform report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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