We performed a comparison between BigFix and Ivanti Neurons for MDM based on real PeerSpot user reviews.
Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have one MDM that works with Windows, iOS, and Android."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"It has improve our organization through the remote management of non-domain joined devices."
"Autopilot is the most valuable feature of Microsoft Intune."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"As the solution is a software as a service, the scalability is unlimited."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"We've had no issues with stability."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"It's very straightforward."
"The patch management and the BigFix Inventory have been the most valuable features."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"The company provides great customer service."
"It's effective in what it is able to achieve and it's easy to use."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The user interface is user-friendly."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"The UI is not user-friendly and has room for improvement."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"Deploying an app can be a complex process due to dependencies."
"The pricing can be expensive if you are not combining it with other products."
"I would like to see SDK for Web UI included in the next release."
"The reporting and dashboard parts have room for improvement."
"It could use better integration with Hypervisor products like VMware."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"I would like to see more integration with external data."
"IBM has not focused on the Web Reports capabilities."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"We would like the initial setup to be simpler."
"The interface is complicated and not very easy to use."
"UI needs an upgrade, feels very outdated."
"MobileIron UEM could improve the monitoring of devices."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
BigFix is ranked 4th in Unified Endpoint Management (UEM) with 91 reviews while Ivanti Neurons for MDM is ranked 7th in Unified Endpoint Management (UEM) with 5 reviews. BigFix is rated 8.6, while Ivanti Neurons for MDM is rated 7.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Ivanti Neurons for MDM writes "Great customer support which is imperative but lacks language support for non-English speakers". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Ivanti Avalanche, Jamf Pro, ManageEngine Endpoint Central and Sophos Mobile. See our BigFix vs. Ivanti Neurons for MDM report.
See our list of best Unified Endpoint Management (UEM) vendors.
We monitor all Unified Endpoint Management (UEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.