We performed a comparison between Blue Prism and IBM Robotic Process Automation (RPA) based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The overall package from Blue Prism is valuable. I cannot pinpoint one certain part."
"We find the stability and the ease of reusing code design valuable."
"The integration has improved a lot in terms of SAP, and other screens."
"Blue Prism provides both on-premises and cloud versions."
"The most valuable feature is the work queue. This helps the user to create a workflow, and it is a very powerful tool for generating management reports."
"I like the cloud features such as IADA and Decipher."
"The ease of development is the most valuable. Standard VBOs are pretty useful there with Excel and different things. Our custom developments for SAP and things like that are pretty easy to set up and quick to get going."
"We found the unassisted bots very useful because they can program a variety of different processes. This is a valuable feature of Blue Prism, especially when compared to other tools on the market."
"The feature I found most valuable is the TCO."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"It is a good tool for automation."
"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly."
"IBM Robotic Process Automation is very easy to use."
"The solution is very user-friendly."
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"The initial setup is straightforward."
"My clients report that there is a little bit of a challenge regarding the cost-benefit ratio."
"The solution can improve by having a free license for evaluation purposes."
"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."
"Navigation within the UI could be improved."
"It's not very easy to use. There is some learning curve that you need to manage as an individual."
"The deployment of the bots should be much faster and more intuitive."
"Blue Prism could be compatible with Oracle's suite of ERPs. We have seen some issues related to this. They could do much better with their intelligent document processing solution. They're pretty behind and don't have attended bots."
"We would like to see intelligent process automation that integrates RPA and machine learning."
"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."
"The users should be allowed to create folders in Control Center."
"We would like a decreased need for customer support."
"We would like more focus on understanding AI and how it can be used to manage exception handling."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"There are certain limitations in the solution for screen reading."
"I would like to have more flexibility in connecting the platform with third-party systems."
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Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while IBM Robotic Process Automation (RPA) is ranked 8th in Robotic Process Automation (RPA) with 23 reviews. Blue Prism is rated 7.8, while IBM Robotic Process Automation (RPA) is rated 8.2. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and WorkFusion, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA) and IPsoft 1RPA. See our Blue Prism vs. IBM Robotic Process Automation (RPA) report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
