We performed a comparison between BMC Remedy and CA Asset Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution helps us manage, escalate, and solve incidents."
"It's a scalable product."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"It has a good peer sharing module."
"It includes features for automation, such as smart reporting capabilities."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle."
"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system."
"You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again."
"The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management."
"It's easy to integrate with our system information."
"My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial."
"Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment."
"You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance."
"The tool is very old."
"There are issues from a product functionality perspective."
"The desktop technicians face some challenges with the solution."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"BMC Remedy's change management module needs enhancement."
"The solution must be flexible."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management."
"Needs a stronger reporting component, and more integration with CA Client Automation."
"I'd like to see end-of-life information on software products."
"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus."
"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."
"I would like to see more control over audit trail features, where you can turn on and off fields."
"The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it."
"Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements."
BMC Remedy is ranked 5th in IT Asset Management with 23 reviews while CA Asset Portfolio Management is ranked 12th in IT Asset Management with 14 reviews. BMC Remedy is rated 8.0, while CA Asset Portfolio Management is rated 8.4. The top reviewer of BMC Remedy writes "Offers automation, orchestration, service level management but lacks AI-based rules ". On the other hand, the top reviewer of CA Asset Portfolio Management writes "We have a better view of our hardware, warranties, depreciation; but needs a mobile component". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and ManageEngine IT Asset Management, whereas CA Asset Portfolio Management is most compared with . See our BMC Remedy vs. CA Asset Portfolio Management report.
See our list of best IT Asset Management vendors and best License Management vendors.
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