We performed a comparison between BMC Remedy and Qualys VMDR based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."
"The solution offers some very good features."
"The incident management console is available out of the box."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The solution helps us manage, escalate, and solve incidents."
"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."
"I am impressed with the VMDR feature."
"The solution is easy to use."
"The most valuable feature is the ability to run different capabilities with the same agent. With only one agent, we can have EDR, vulnerability management, compliance and some basic SaaS security capabilities."
"The most recent is VMDR, which provides a comprehensive overview of how to detect, patch, and remediate specific vulnerabilities."
"Detects new hosts along with vulnerabilities."
"I find Qualys VM very robust, and it's very useful for vulnerability management and patch management. The value that it brings to my environment is economies of scale. There is no limitation on adding any endpoints. You go by the rule, and it's added once another endpoint is added to our environment. It's automatically installed, and it's less work from our end. It frees up my license automatically if I don't need an endpoint or if my machine is decommissioned. I like the dashboard displays because I don't see any duplication. The most important part is vulnerability management and prioritization. Unlike Symantec, it shows the kind of vulnerability I would want to patch first. It provides a holistic view of the kind of vulnerabilities and the ones I should remediate first. I don't have to do a scan; it just brings up those critical kinds of vulnerabilities like zero-day vulnerabilities and tells me to prioritize them. You have to prioritize these vulnerabilities first and go on with the rest. The dashboard shows me the ones that have been fixed, so I don't have to complete an aging report. The user experience and the graphical interface are good. As it's user-friendly and understandable on an executive level, it brings real value. We also use this solution because it's robust and flexibile."
"Great web application security for scanning."
"The most valuable feature is the certificate management."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"The tool is very old."
"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"The UI is quite outdated."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"There are issues from a product functionality perspective."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"There is room for improvement in terms of support."
"It would be nice to have an all-in-one solution that was automated and could handle the scanning and reports as well as the patching and updating."
"Endpoint stability and fault resolution could be improved."
"Integration could be better. When you think about scanning, it's not used just with this product alone but with other Qualys products. If you think about the bundle, the product itself is good. But integration with other products and packages has space for improvement. They should also offer a better price for bundles."
"The reporting and the GUI need improvements."
"Qualys VMDR is basically susceptible to false positives, and false negatives."
"We are moving away from Qualys to Defender ATP because I find that Defender ATP is much better at prioritizing the vulnerabilities that I should be looking at."
"The IoT scan is not great."
"Qualys could improve the inbuilt dashboards."
BMC Remedy is ranked 5th in IT Asset Management with 23 reviews while Qualys VMDR is ranked 7th in IT Asset Management with 77 reviews. BMC Remedy is rated 8.0, while Qualys VMDR is rated 8.2. The top reviewer of BMC Remedy writes "Offers automation, orchestration, service level management but lacks AI-based rules ". On the other hand, the top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, ManageEngine IT Asset Management and BMC Track-It!, whereas Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management. See our BMC Remedy vs. Qualys VMDR report.
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