We performed a comparison between BMC Remedy and IFS Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation."
"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"The solution is extremely user-friendly."
"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"It has a good peer sharing module."
"The product has excellent support for remote and hybrid environments."
"Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users."
"The workflow of the solution is very good."
"The most valuable features of IFS Applications in the latest version are the new user Arena interface. It's from Apps 9, but it brings more flexibility in usage, especially around different devices, such as mobile usage, which doesn't restrict you from using a computer. We are it for the HR side, and it's proving quite good. It has a new modern feel to it similar to a standard cloud application which enhances the user experience."
"Feature-wise, I like the way it provides inventory details...It is a stable solution."
"The solution overall is very versatile and flexible, especially compared to other products."
"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."
"The product is quite flexible."
"The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."
"The initial setup of BMC Remedy Asset Management was complex."
"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."
"The solution must be flexible."
"There is room for improvement in terms of support."
"There are issues from a product functionality perspective."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"Could be more user friendly for admins to manage."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"The CRM was shaky and although this improves in Apps 10, there is room for improvement."
"Customization needs to be improved."
"There were initial difficulties when I started using the application."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"Aspects of HR and payroll could be better."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
BMC Remedy is ranked 5th in IT Asset Management with 23 reviews while IFS Cloud Platform is ranked 8th in IT Asset Management with 29 reviews. BMC Remedy is rated 8.0, while IFS Cloud Platform is rated 7.8. The top reviewer of BMC Remedy writes "Offers automation, orchestration, service level management but lacks AI-based rules ". On the other hand, the top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and ManageEngine IT Asset Management, whereas IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and IBM Maximo. See our BMC Remedy vs. IFS Cloud Platform report.
See our list of best IT Asset Management vendors and best License Management vendors.
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