We performed a comparison between BMC Remedy and Micro Focus ZENworks Asset Management based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."The most valuable feature of BMC Remedy is to take administrative access of a user."
"The solution helps us manage, escalate, and solve incidents."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"The solution is extremely user-friendly."
"It includes features for automation, such as smart reporting capabilities."
"It has a good peer sharing module."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"It is a scalable product."
"Could be more user friendly for admins to manage."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"The solution must be flexible."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"The initial setup of BMC Remedy Asset Management was complex."
"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"The product’s stability needs improvement."
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BMC Remedy is ranked 5th in IT Asset Management with 23 reviews while Micro Focus ZENworks Asset Management is ranked 19th in IT Asset Management with 1 review. BMC Remedy is rated 8.0, while Micro Focus ZENworks Asset Management is rated 7.0. The top reviewer of BMC Remedy writes "Offers automation, orchestration, service level management but lacks AI-based rules ". On the other hand, the top reviewer of Micro Focus ZENworks Asset Management writes "Has an easy initial setup process, but its stability needs improvement ". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and ManageEngine IT Asset Management, whereas Micro Focus ZENworks Asset Management is most compared with ServiceNow.
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