We performed a comparison between Box and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Box is very simple and effective, so I prefer Box."
"It is really easy to load files to and from this solution."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"The most valuable feature of Box is security."
"Box is very realistic when it comes to sharing capabilities."
"The system's performance is impressive, and file sharing is notably straightforward."
"An SAP user can store documents directly into OpenText without a connector."
"Most of our customers are very fond of the upgraded smart user interface."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"Simplicity to roll out, features available, customization options."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"One thing that Box would benefit from is a records management component."
"The integration with other products should be improved."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"In future releases, there could be encryption, to have better security."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"Better integration with other solutions is needed."
"It could be cheaper."
"A dashboard with information would be nice to see."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The solution should work better with partners and be more developer-friendly."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"The initial setup can get really complicated, and it takes time."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
Box is ranked 4th in Enterprise Content Management with 39 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. Box is rated 8.4, while OpenText Extended ECM is rated 7.8. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and Atlassian Confluence. See our Box vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors and best Content Collaboration Platforms vendors.
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