We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"The most valuable feature for us is the security, including risk analysis and patch management."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"We have one MDM that works with Windows, iOS, and Android."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"The performance of Microsoft Intune is good."
"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."
"We can reconfigure a client’s setup remotely with minimal effort."
"The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks."
"It’s helped us manage our endpoints."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."
"It's extremely competitive and very good for a product in this sphere."
"An effective, functional, very good tool for controlling resources."
"The solution has a very good log-in to the UI when compared to other solutions."
"IceWarp has multiple applications that are easy to use for many people."
"The groupware module is the most valuable feature."
"It's scalable and stable."
"It has great communication capabilities for team chatting and web conferences."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution's voice services work well for our company."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"Integration with Mac devices requires some improvement."
"The current Intune reporting functionality could benefit from some improvements."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"I would like some integration with the Microsoft reporting platform Power BI."
"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"System's compatibility with Google Chrome could be improved."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"Meraki is limiting our connections."
"The price could be better."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"Integration with other tools, such as, ConnectWise Automate."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Our customers sometimes have problems receiving mail."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while IceWarp is rated 8.6. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Endpoint Central, IBM MaaS360 and SOTI MobiControl, whereas IceWarp is most compared with Google Workspace, Microsoft Exchange, Zoho Mail, Zimbra Collaboration and KerioConnect.
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