Cisco TelePresence vs Webex comparison

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981 views|548 comparisons
85% willing to recommend
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Read 121 Webex reviews
4,394 views|1,717 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco TelePresence and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco TelePresence vs. Webex Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary.""The configuration is a valuable.""It was stable. So, I would rate the stability a ten out of ten.""The SpeakerTrack feature is the most valuable feature.""The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings.""We have a dual screen option to enable video and content sharing.""TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money.""PresenterTrack cameras improve the meeting experience."

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"The product's most valuable feature is its ability to integrate with multiple products.""Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful.""Seamless integration with Microsoft Outlook.""It is a scalable solution.""Webex has frequent updates and it is very good.""The transcripts from Webex calls get delivered to the inbox five minutes after the call. However, out of 20 people on a call, maybe only one person bothers to read through the entire transcript, which can be lengthy for an hour-long call.""I have found Webex to be stable.""The tool simplifies our work by allowing us to have hybrid meetings instead of always meeting in person, which saves time in organizing these meetings. It also offers good video quality."

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Cons
"The tool is expensive.""MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability.""The calling features can be improved.""Cisco TelePresence could improve its integration capabilities.""The price of Cisco TelePresence overall should be reduced.""I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy.""I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."

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"They should work to make it simpler.""The interface could be a bit more user-friendly.""To make Webex more competitive, I would suggest lowering the price and providing some of the same features that are in Teams or Zoom.""The pricing could be improved.""This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication.""There are too many issues with getting people connected to meetings.""The scalability and voice quality attached to the solution are areas of concern where improvements are required.""There could be a feature available to record the meetings."

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Pricing and Cost Advice
  • "Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
  • "I will rate the tool's pricing an eight out of ten."
  • "The pricing is expensive, therefore I rate it an eight out of ten."
  • "We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."
  • "The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."
  • More Cisco TelePresence Pricing and Cost Advice →

  • "I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
  • "The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
  • "Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
  • "The pricing of this solution is fine and I am satisfied with it."
  • "Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
  • "I believe the license to be monthly."
  • "There are no licensing fees."
  • "The price of the license for the solution could be less expensive."
  • More Webex Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It was stable. So, I would rate the stability a ten out of ten.
    Top Answer:There can be some features to enhance the collaboration. For example, with 50 participants using physical devices, some might want to join from other software like Teams, Link, or Skype. That wasn't… more »
    Top Answer:Overall, I would rate the solution a seven out of ten.
    Top Answer:Webex improved our overall team collaboration.
    Top Answer:I use the solution for free because I don't use the solution's enterprise version.
    Top Answer:There could be more some AI-related features.
    Ranking
    7th
    out of 62 in Virtual Meetings
    Views
    981
    Comparisons
    548
    Reviews
    5
    Average Words per Review
    364
    Rating
    8.2
    2nd
    out of 62 in Virtual Meetings
    Views
    4,394
    Comparisons
    1,717
    Reviews
    31
    Average Words per Review
    374
    Rating
    8.0
    Comparisons
    Also Known As
    TelePresence
    Cisco Spark
    Learn More
    Overview
    Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

    Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

    Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

    Sample Customers
    Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
    Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
    Top Industries
    REVIEWERS
    Computer Software Company43%
    Manufacturing Company29%
    Comms Service Provider14%
    Paper And Forest Products14%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Government11%
    Financial Services Firm11%
    University9%
    REVIEWERS
    Computer Software Company19%
    Comms Service Provider13%
    Financial Services Firm12%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Educational Organization80%
    Computer Software Company5%
    Government3%
    Financial Services Firm3%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise25%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    REVIEWERS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise82%
    Large Enterprise14%
    Buyer's Guide
    Cisco TelePresence vs. Webex
    May 2024
    Find out what your peers are saying about Cisco TelePresence vs. Webex and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Cisco TelePresence is ranked 7th in Virtual Meetings with 8 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. Cisco TelePresence is rated 8.2, while Webex is rated 8.0. The top reviewer of Cisco TelePresence writes "It's our go-to solution for demonstrating our services to clients". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Cisco TelePresence is most compared with Zoom, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Webex is most compared with Cisco Meeting Server, Skype for Business, TeamViewer, Zoom and Huawei Video Conferencing Platform. See our Cisco TelePresence vs. Webex report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.