Cisco TelePresence vs Zoom comparison

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981 views|548 comparisons
85% willing to recommend
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Read 201 Zoom reviews
8,128 views|1,822 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco TelePresence and Zoom based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco TelePresence vs. Zoom Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity.""The SpeakerTrack feature is the most valuable feature.""TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money.""It was stable. So, I would rate the stability a ten out of ten.""The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary.""We have a dual screen option to enable video and content sharing.""The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings.""PresenterTrack cameras improve the meeting experience."

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"The Mozilla extension is useful to schedule meetings.""There are no restrictions on the number of participants in a single meeting, That is the beauty of Zoom, and it is also very fast compared to others.""The ability to discuss and share training content would be the most valuable features of Zoom.""The solution is much better and more reliable than Microsoft Teams or Webex.""It was easy to use for screen sharing or sharing applications.""I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect.""The initial setup is very simple.""Ability to record interviews."

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Cons
"The tool is expensive.""MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability.""I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added.""The price of Cisco TelePresence overall should be reduced.""I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy.""The calling features can be improved.""Cisco TelePresence could improve its integration capabilities."

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"They should improve the sharing file features from accessing the internal network. If we cannnot share our documents through this meeting, our meeting productivity will decrease dramatically. We need these features.""Zoom could improve by extending the one-hour maximum session time in the free version.""I would like to see Zoom integrated with other third-party services.""Zoom's stability is an area with certain shortcomings that need improvement.""The other thing I would add is maybe noise reduction. That could be improved. Everyone nowadays is working from home, so sometimes we hear the dog and stuff like that.""I can't speak of any shortcomings. It worked fine.""It takes time to acclimate end users to the product.""The security can be improved because this is one of the reasons that my organization prefers to use Skype."

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Pricing and Cost Advice
  • "Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
  • "I will rate the tool's pricing an eight out of ten."
  • "The pricing is expensive, therefore I rate it an eight out of ten."
  • "We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."
  • "The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."
  • More Cisco TelePresence Pricing and Cost Advice →

  • "Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense."
  • "There is a 40-minute time limit when you use the basic version, which is free."
  • "In the basic version, there is a 40-minute time limit on group meetings."
  • "Zoom is available with an open license that can support meetings of up to 40 minutes."
  • "The cost of Zoom has led me to use WeChat, instead."
  • "I have been using the free version of Zoom."
  • "The price is $149 USD yearly."
  • "We have an account but we are also using the free version."
  • More Zoom Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It was stable. So, I would rate the stability a ten out of ten.
    Top Answer:There can be some features to enhance the collaboration. For example, with 50 participants using physical devices, some might want to join from other software like Teams, Link, or Skype. That wasn't… more »
    Top Answer:Overall, I would rate the solution a seven out of ten.
    Top Answer:Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
    Top Answer:They use a licensing model based on a per-user basis for enterprise rather than per version or end device. For example, one user logging in from a handset can also log in from a phone, and it's still… more »
    Ranking
    7th
    out of 62 in Virtual Meetings
    Views
    981
    Comparisons
    548
    Reviews
    5
    Average Words per Review
    364
    Rating
    8.2
    1st
    out of 62 in Virtual Meetings
    Views
    8,128
    Comparisons
    1,822
    Reviews
    35
    Average Words per Review
    441
    Rating
    8.3
    Comparisons
    Also Known As
    TelePresence
    Learn More
    Overview
    Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

    Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

    Sample Customers
    Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
    Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
    Top Industries
    REVIEWERS
    Computer Software Company43%
    Manufacturing Company29%
    Comms Service Provider14%
    Paper And Forest Products14%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Government11%
    Financial Services Firm11%
    University9%
    REVIEWERS
    Computer Software Company26%
    Financial Services Firm12%
    Manufacturing Company10%
    University7%
    VISITORS READING REVIEWS
    Educational Organization87%
    University2%
    Computer Software Company1%
    Financial Services Firm1%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise25%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    REVIEWERS
    Small Business42%
    Midsize Enterprise14%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business3%
    Midsize Enterprise88%
    Large Enterprise9%
    Buyer's Guide
    Cisco TelePresence vs. Zoom
    May 2024
    Find out what your peers are saying about Cisco TelePresence vs. Zoom and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Cisco TelePresence is ranked 7th in Virtual Meetings with 8 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Cisco TelePresence is rated 8.2, while Zoom is rated 8.4. The top reviewer of Cisco TelePresence writes "It's our go-to solution for demonstrating our services to clients". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Cisco TelePresence is most compared with Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco Meeting Server and GoToMeeting. See our Cisco TelePresence vs. Zoom report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.