We performed a comparison between Cisco TelePresence and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"The SpeakerTrack feature is the most valuable feature."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"It was stable. So, I would rate the stability a ten out of ten."
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"We have a dual screen option to enable video and content sharing."
"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."
"PresenterTrack cameras improve the meeting experience."
"The Mozilla extension is useful to schedule meetings."
"There are no restrictions on the number of participants in a single meeting, That is the beauty of Zoom, and it is also very fast compared to others."
"The ability to discuss and share training content would be the most valuable features of Zoom."
"The solution is much better and more reliable than Microsoft Teams or Webex."
"It was easy to use for screen sharing or sharing applications."
"I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect."
"The initial setup is very simple."
"Ability to record interviews."
"The tool is expensive."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"The price of Cisco TelePresence overall should be reduced."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The calling features can be improved."
"Cisco TelePresence could improve its integration capabilities."
"They should improve the sharing file features from accessing the internal network. If we cannnot share our documents through this meeting, our meeting productivity will decrease dramatically. We need these features."
"Zoom could improve by extending the one-hour maximum session time in the free version."
"I would like to see Zoom integrated with other third-party services."
"Zoom's stability is an area with certain shortcomings that need improvement."
"The other thing I would add is maybe noise reduction. That could be improved. Everyone nowadays is working from home, so sometimes we hear the dog and stuff like that."
"I can't speak of any shortcomings. It worked fine."
"It takes time to acclimate end users to the product."
"The security can be improved because this is one of the reasons that my organization prefers to use Skype."
Cisco TelePresence is ranked 7th in Virtual Meetings with 8 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Cisco TelePresence is rated 8.2, while Zoom is rated 8.4. The top reviewer of Cisco TelePresence writes "It's our go-to solution for demonstrating our services to clients". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Cisco TelePresence is most compared with Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco Meeting Server and GoToMeeting. See our Cisco TelePresence vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.