We performed a comparison between CyberArk Identity and ForgeRock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"I found the solution to be stable."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The product is easy to set up."
"The support is good and prompt."
"The most valuable features of ForgeRock are social login and data protection."
"The most valuable features are that it is easy to manage and it's stable."
"The user interface could be improved."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infrastructure requirements but necessitates being online all the time."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"They can include the Mobile Device Management (MDM) feature."
"The OpenID features could improve in CyberArk Identity."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The solution's deployment should be made easier."
"We would like this solution to be developed for use with mobile applications."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"Automatic Deployment needs improvement. it could be made easier."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The identity management model needs a bit of improvement."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
CyberArk Identity is ranked 8th in Access Management with 18 reviews while ForgeRock is ranked 5th in Access Management with 27 reviews. CyberArk Identity is rated 8.2, while ForgeRock is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, Ping Identity Platform and SailPoint Identity Security Cloud, whereas ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder. See our CyberArk Identity vs. ForgeRock report.
See our list of best Access Management vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.