We performed a comparison between CyberArk Privileged Access Manager and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important feature is managing the credentials and implementing those policies which rotate the credentials. Session Manager is also key in not letting the users have access to those credentials. Instead, CyberArk actually manages everything by itself."
"Password rotation is the most valuable feature"
"The regulation of accounts is by far the most needed and valuable part of the application."
"This solution is quite stable."
"The solution is scalable."
"It takes people out of the machine work of ensuring credentials remain up-to-date, and handles connection brokering such that human usage and credential management remain independent."
"The threat analytics is an important feature."
"The most valuable feature of CyberArk Privileged Access Manager is privileged threat analytics."
"The solution is easy to use for our managers."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"The single sign-on is the solution's most valuable feature"
"Ease of use is very good, for administrating it. It's very well known."
"You can quickly deploy the entire product with a basic config within couple of hours."
"It's quite scalable."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"The initial setup of CyberArk is a challenge if you do not have prior experience with it."
"The current interface is not very intuitive."
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time."
"The initial setup has room for improvement to be more straightforward."
"Make it easier to deploy."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"We are finding some compatibility issues. We're still working with CA on them."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"The technical support could be better."
"To add more value to this solution it needs to be more user-friendly."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Symantec Siteminder is ranked 11th in Access Management with 69 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Siteminder is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Siteminder is most compared with Ping Identity Platform, ForgeRock, Okta Workforce Identity, Auth0 and NetIQ Access Manager. See our CyberArk Privileged Access Manager vs. Symantec Siteminder report.
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