We performed a comparison between ForgeRock and Microsoft Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Easy to navigate, handle and manage the applications."
"Easy to customize and adaptable to any environment."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"I like the way it is handling authentication and authorization."
"What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."
"The concept is primarily for the people in the business. In business, you can discuss how integrating all the services and resources within the company can bring numerous benefits."
"The most valuable and most interesting feature is the conditional access."
"MIM's most valuable feature is its connectivity with Exchange."
"Very powerful synchronization tool."
"Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."
"The most valuable feature is that it provides protection for our company documents."
"I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager."
"The solution should be made more agile for customers to own or configure."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The reporting on the warehouse data and the import process both have room for improvement."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The identity management model needs a bit of improvement."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"Automatic Deployment needs improvement. it could be made easier."
"We would like this solution to be developed for use with mobile applications."
"The solution's deployment should be made easier."
"The solution could improve by adding more advertising and marketing."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The information that is available for the Active Directory portal is segregated here and there."
"It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD. The last version of this solution was 2016. If it is going to stay and integrate with Azure AD, its integration needs to be worked on in terms of connectors, etc. It doesn't seem that they are improving it alone. Microsoft wants to integrate it with Azure AD, but the integration is still not complete."
"The setup was difficult. The deployment process is not quick."
"In terms of the identity and access management solution for on-premises environment, I think Microsoft needs to eliminate or minimize the number of workloads for the solution to run in on-premises environment."
"MIM's reliability could be improved."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"The security could be slightly improved."
"Microsoft Identity Manager could be more intuitive in terms of interface."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews. ForgeRock is rated 8.0, while Microsoft Identity Manager is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Microsoft Identity Manager is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management and Optimal IGA. See our ForgeRock vs. Microsoft Identity Manager report.
See our list of best Identity Management (IM) vendors.
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