We performed a comparison between ForgeRock and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Ping Identity and others in Access Management."I like the way it is handling authentication and authorization."
"We create and define the permissions and configurations for the users."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The product is easy to set up."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The most valuable features are that it is easy to manage and it's stable."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"The interface is very friendly, colorful, and bold."
"The DB clustering is a really good benefit of using CA PAM."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"It is great for identity governance."
"It's easy to use and easy to configure."
"We found that the architecture is scalable and very resilient."
"The solution could improve by adding more advertising and marketing."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The solution's documentation is not very good, and they do not give more details."
"They should improve the solution by include reporting."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"Automatic Deployment needs improvement. it could be made easier."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"The management console could be improved."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"They should include some assignments in the test environment to explore the product's features."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"The setup is complex."
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ForgeRock is ranked 5th in Access Management with 27 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. ForgeRock is rated 8.0, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
