We performed a comparison between ForgeRock and WSO2 Identity Server based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the way it is handling authentication and authorization."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The product is easy to set up."
"Easy to navigate, handle and manage the applications."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"Comprehensive ecosystem."
"It's very easy to implement everything."
"I would rate the solution's stability eight or nine out of ten."
"The keystore feature has been most valuable for us."
"The solution gets the job done, and we don't have to do the main configuration."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"The product provides easy integration between API manager and IT server components."
"They should improve the solution by include reporting."
"Automatic Deployment needs improvement. it could be made easier."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The solution's deployment should be made easier."
"The product's support services in the French language are not free."
"The solution's documentation is not very good, and they do not give more details."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The solution seems to be pretty outdated."
"There needs to be a good support model and easy-to-understand documentation."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"The solution could improve its development from a user perspective."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"The high availability architecture has to be improved."
"I found the initial setup to be very complex."
ForgeRock is ranked 3rd in Customer Identity and Access Management (CIAM) with 27 reviews while WSO2 Identity Server is ranked 6th in Customer Identity and Access Management (CIAM) with 8 reviews. ForgeRock is rated 8.0, while WSO2 Identity Server is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of WSO2 Identity Server writes "Provides easy integration with other tools". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas WSO2 Identity Server is most compared with Auth0, Amazon Cognito, SAP Identity Management, CyberArk Privileged Access Manager and F5 BIG-IP Access Policy Manager (APM). See our ForgeRock vs. WSO2 Identity Server report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
