We performed a comparison between Fortinet FortiToken and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features."
"We like the mobile FortiToken."
"One of the product's most valuable features is its ease of use."
"The tool's support is the best."
"Fortinet FortiToken is used for double factor authentication."
"The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved."
"Stability-wise, I rate the solution a ten out of ten."
"The product provides secure access to our internal server."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"We can only use the tool with the FortiToken Mobile app."
"Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround."
"They could enhance synchronization with mobile applications, and addressing minor issues with authentication could further improve user experience."
"Fortinet FortiToken could be lower for some markets."
"I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET."
"Fortinet FortiToken should improve its push notifications."
"The tool could be a little cheaper."
"Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
Fortinet FortiToken is ranked 4th in Authentication Systems with 21 reviews while UserLock is ranked 20th in Authentication Systems. Fortinet FortiToken is rated 8.4, while UserLock is rated 10.0. The top reviewer of Fortinet FortiToken writes "A stable and scalable solution that provides an affordable and perpetual license". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Fortinet FortiToken is most compared with Fortinet FortiAuthenticator, Microsoft Entra ID, Cisco Duo, Yubico YubiKey and RSA SecurID, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and AlertEnterprise Enterprise Guardian. See our Fortinet FortiToken vs. UserLock report.
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