We performed a comparison between GoToMeeting and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"The most valuable feature is the dial-in capability."
"It's cost-effective."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."
"It works, it's reliable."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"This is a unique solution that is very easy to install."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"TeamViewer is fast and easy to manipulate."
"It is easy to use and has a pretty good UI."
"Getting started with TeamViewer was easy, with a very straightforward usage"
"The implementation process is simple."
"The solution could scale a bit easier if you need to add more people to meetings."
"Manageability needs to be improved."
"The product itself doesn't stand out against other options on the market."
"The sound quality is good but the video quality needs improvement."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"The solution could always be more secure."
"I would like to see better support for mobile devices."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"The security could improve in TeamViewer."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"The installation and the update agent could improve."
"The support could improve their speed."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews. GoToMeeting is rated 7.8, while TeamViewer is rated 8.6. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMeeting is most compared with Skype for Business, Zoom, Adobe Connect, BlueJeans Meetings and Webex, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our GoToMeeting vs. TeamViewer report.
See our list of best Virtual Meetings vendors.
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