We performed a comparison between IBM Datacap and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"I can have all scanners accessible from my end."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"It is the best solution for scanning purposes."
"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"
"It's likely freed up human time by 10% or more."
"The ability to automate processes allows the opportunity to allocate resources differently."
"We like the ability to capture some of the features on a screen for the application. We also really like the UI, and the design is pretty good."
"UiPath Orchestrator is very user-friendly and easy to understand."
"The product helps us establish and maintain best practices while simplifying workflows."
"Insights have been super valuable because they help us determine the benefits of our bots."
"It's easy to go with UiPath. It's user-friendly, and any IT person will find it easy to use."
"The product has freed up employee time. It’s likely freed up more than a day, an average of 12 hours at least. That’s 12 hours per day. It allows our employees to focus on more high-value work."
"The reading efficiency of the solution needs to be improved."
"I would like better ease of use and more support options."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."
"I would like to see integration of Watson AI technology into Datacap."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"Datacap has performance issues when processing large volumes of documents. We're doing 18,000 pages daily. Scanning takes almost 20-30 minutes, but it normally takes one or two minutes. We informed IBM and opened a ticket for that. They forwarded the issue to developers but didn't give a specific timeline for it to be resolved. Version 8.1 is already at the end of support."
"Some of our employees also use MacBook devices for their daily work, mostly for high-graphic projects. UiPath doesn't have a complex set of features for OS X systems. If they could add more complex features for MacBooks, that would be good."
"AI machine learning has room for improvement."
"Technical support could be improved."
"What could be improved in UiPath is the release or update because my organization noticed that a few minor bugs occur from time to time, mainly on the development side. UiPath releases need to be improved."
"I am looking forward to new cognitive and artificial intelligence capabilities."
"It could improve the service by resolving the bugs and providing the fixes as soon as possible."
"The OCR functionality for this solution could be improved. It should have a better capability to read unstructured documents. The next generation of OCR is ICR and UiPath does not have this. This would enable us to read and search through documents."
"The stability of the bots could be improved. The bots could be expanded to have more objects already prebuilt."
IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 765 reviews. IBM Datacap is rated 7.6, while UiPath is rated 8.8. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". IBM Datacap is most compared with ABBYY Vantage, Tungsten TotalAgility, Microsoft Power Automate, HyperScience and Tungsten RPA, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and Pega Robotic Process Automation. See our IBM Datacap vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
