We performed a comparison between IBM MaaS360 and Ivanti Neurons for MDM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"The mobile application management, MAM, is the most useful aspect of the solution."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"Autopilot is the most valuable feature."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"It is a stable solution that functions twenty-four hours and seven days a week."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The solution is quite stable."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The product’s most valuable feature is email, browser, and application security."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The user interface is user-friendly."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"It's effective in what it is able to achieve and it's easy to use."
"The company provides great customer service."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"They need to integrate more with security options."
"It needs incorporation of Knox, ZeroTouch, etc."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"It's only good for a Microsoft environment."
"Intune's areas for improvement revolve around security and certificate management."
"The price could be lower."
"Its integration with Microsoft Teams could be better."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The reporting and alerting could be improved."
"The product needs to improve tech support."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"We would like the initial setup to be simpler."
"The interface is complicated and not very easy to use."
"MobileIron UEM could improve the monitoring of devices."
"UI needs an upgrade, feels very outdated."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Ivanti Neurons for MDM is ranked 7th in Unified Endpoint Management (UEM) with 5 reviews. IBM MaaS360 is rated 7.8, while Ivanti Neurons for MDM is rated 7.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Ivanti Neurons for MDM writes "Great customer support which is imperative but lacks language support for non-English speakers". IBM MaaS360 is most compared with SOTI MobiControl, VMware Workspace ONE, Jamf Pro, IBM MobileFirst and ManageEngine Mobile Device Manager Plus, whereas Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Ivanti Avalanche, Jamf Pro, ManageEngine Endpoint Central and Matrix42 Unified Endpoint Management. See our IBM MaaS360 vs. Ivanti Neurons for MDM report.
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