We performed a comparison between IBM Security Identity Governance and Intelligence and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"Omada's most valuable aspect is its usability."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"I would rate the price eight out of 10, with 10 as the best value for money."
"Lifecycle management, governance and documentation."
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"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"One of the most valuable aspects of SailPoint is its open integration interface."
"The most valuable feature for our customers and for us is the identity data warehouse."
"It is a scalable product."
"We like the integration with other systems."
"The access certification feature is valuable."
"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"Self service center is not always easy to understand."
"The solution is a bit pricey for some regions."
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"Certifications could include additional access levels or practices."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
"It is not readily available and cannot be downloaded from the net."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"The connectors are far too manual. This needs to be automated a bit."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
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IBM Security Identity Governance and Intelligence is ranked 11th in User Provisioning Software with 2 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. IBM Security Identity Governance and Intelligence is rated 7.6, while SailPoint IdentityIQ is rated 8.2. The top reviewer of IBM Security Identity Governance and Intelligence writes "We use the solution to ensure organizations conform to industry base certifications and best practices". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". IBM Security Identity Governance and Intelligence is most compared with Microsoft Identity Manager, Saviynt and CyberArk Privileged Access Manager, whereas SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Oracle Identity Governance. See our IBM Security Identity Governance and Intelligence vs. SailPoint IdentityIQ report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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