We compared SailPoint IdentityIQ and Saviynt based on our user's reviews in several parameters.
In summary, SailPoint IdentityIQ is praised for its user-friendly interface, automation, and customer service, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. SailPoint IdentityIQ offers reasonable pricing, while Saviynt is commended for its strong reporting and analytics capabilities. SailPoint IdentityIQ could benefit from improvements in its user interface, while users have expressed satisfaction with Saviynt's pricing and value for the cost.
Features: SailPoint IdentityIQ is praised for its comprehensive access management capabilities and customizable dashboards, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. Additionally, SailPoint offers seamless integration with other systems, while Saviynt boasts strong reporting and analytics capabilities.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome. Users have found the licensing process to be straightforward and transparent. On the other hand, users have expressed satisfaction with the pricing of Saviynt, finding it to offer good value for the cost. The setup cost for Saviynt is perceived as reasonable and the licensing process is described as straightforward., SailPoint IdentityIQ has been praised for operational efficiency, improved access management, and enhanced security, while Saviynt is commended for enhancing security, streamlining operations, and reducing costs.
Room for Improvement: SailPoint IdentityIQ could improve its user interface and customization options, as users find it overwhelming and difficult for new users. On the other hand, Saviynt has areas for enhancement in its performance, as noted by users.
Deployment and customer support: In user feedback, it was found that SailPoint IdentityIQ users reported varying timeframes for deployment and setup, with some taking three months for deployment and an additional week for setup. In contrast, Saviynt users also reported different timeframes, with some taking three months for deployment and others mentioning a week for both deployment and setup. However, some Saviynt users considered deployment and setup as the same period and not separate phases., SailPoint IdentityIQ has received positive feedback for its customer service, with users praising the responsiveness and expertise of the support staff. Saviynt's customer service is also highly praised for being helpful, efficient, and prompt.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Saviynt users. To access the review's full transcripts, download our report.
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"Omada offers a technical solution that addresses both our needs."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"Certifications and user provisioning features are the most valuable."
"The solution is stable and reliable."
"We like the integration with other systems."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"The tool's GUI is user-friendly."
"Good life cycle management, segregation of duties, and analytics features."
"The product has a great attestation feature."
"It's easy to manage and easy to use; a simple tool for end-users."
"The feature that we use the most is the global, third-party user management."
"It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
"The product is flexible to use."
"Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management."
"Some of the self-service capabilities are quite powerful."
"Saviynt has a lot of potential with many features available for users."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"I would like to search on date fields, which is not possible now."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"The Omada support response time has room for improvement."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The reporting on the warehouse data and the import process both have room for improvement."
"The reporting and importing have room for improvement."
"We have had a lot of service breaks because of the lack of support."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"I would like for the next release to have a more user-friendly interface."
"The product’s cloud offering could be flexible."
"SailPoint IdentityIQ has a primitive AI engine."
"The solution, in general, is quite expensive."
"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations."
"The cost can be prohibitive for middle-tier companies."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part."
"The tool is difficult to migrate."
"The solution does not work very well as the number of users increases."
"The customer support and implementation services need to be improved."
"It is time-consuming to troubleshoot issues."
"The product's stability is not easy to maintain."
SailPoint IdentityIQ is ranked 2nd in Identity Management (IM) with 61 reviews while Saviynt is ranked 5th in Identity Management (IM) with 21 reviews. SailPoint IdentityIQ is rated 8.2, while Saviynt is rated 7.4. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". SailPoint IdentityIQ is most compared with One Identity Manager, Microsoft Entra ID, ForgeRock, Microsoft Identity Manager and Oracle Identity Governance, whereas Saviynt is most compared with Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity, Microsoft Identity Manager and Oracle Identity Governance. See our SailPoint IdentityIQ vs. Saviynt report.
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