We compared Veritas NetBackup and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: On the other hand, opinions on Veritas NetBackup's setup complexity are diverse, with some finding it straightforward and others perceiving it as more intricate. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Veritas NetBackup prioritizes constant availability and quick access, also resulting in a positive ROI. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"The solution offers very good flexibility."
"IBM support is friendly, knowledgeable, and they always respond quickly. They've always been able to find the cause of my problem."
"Regarding technical support, if one has the entire enterprise support, I would rate it a nine out of ten...Stability-wise, I rate the solution an eight out of ten."
"The most valuable feature of this solution is the centralized enterprise backup."
"You can do restores very quickly. You can mount a drive and restore it right from the drive."
"The MN backup for a cluster is most valuable because it has made backing up the GSF as a zero-file system easier. I like its stability a lot. Over the years, I very rarely had a problem with it."
"Instead of taking three different backups of your systems, you're taking only one. You're able to crack that open and get what you need. The incident recovery, where it creates the VM and then you're running it, technically you're running it on Spectrum Protect. But then in the background, it's doing the storage motion and moving it off the Spectrum Protect back to your VMware environment. The users don't know the difference."
"The customization and the ability to backup across all platforms are the most valuable features."
"Could be used for both of Physical and Virtual Environments."
"The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment."
"Unauthorized people cannot log in and execute commands."
"It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution."
"The troubleshooting is very good."
"The product is stable and reliable."
"Its ability to cover a large spectrum of products and operating systems is invaluable. We evaluated other products but always found certain limitations like some products had only intel-based virtualization, while others had power servers."
"The most valuable feature is its stability."
"IBM Spectrum Protect could be improved by making the installation easier. Once it's implemented, it's okay. IBM started lagging behind when things started moving to storage and cloud-based solutions. Even though they've recently released updates that give cloud-based protection, personally, I still believe they are not up to par with the likes of Rubrik. The entire product is a little bit clumsy because they have co-joined two different products, so it's complex. Even from a sales/explaining to people what it does point of view, it's complex. Whereas, if you take more current products, it's a single box solution. You reel it in, you fire it up, you do a couple of points and clicks, and off you go, whereas the IBM system is seriously complex. There's a lot of training involved and it's a massively difficult product to sell at this point in time."
"IBM Spectrum Protect is not a very user-friendly tool."
"The user interface needs to be improved."
"Software-wise, IBM Spectrum Protect didn't handle virtual machines that well. The license cost is mainly the area for improvement in IBM Spectrum Protect."
"Ease of use."
"We are having a balance issue between the reclamation and the backup function. It has to take the space back from the tapes before it can record to those tapes, but sometimes those two processes are overlapping."
"We would like to see bare-metal restorers."
"When it comes to virtualization in IBM it's not perfect."
"We would like the Java console to be updated."
"The product needs to improve its GUI. It needs to make use of a web interface."
"The security and performance could improve with Veritas NetBackup. The security could be improved by protecting the data from attackers."
"There is a big change in Veritas. In the past, we could easily change servers or appliances and continue working by restoring the catalog. We could change servers from Linux to Linux or Linux to Solaris and perform catalog restores to continue working. But with the new version, we are forced to engage Veritas' professional services, which is too expensive."
"It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from."
"It would be extremely helpful if the solution offered near-zero recovery time for SQL."
"It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."
"In regards to protecting the physical servers with parameters, it's a long and difficult process."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 110 reviews. IBM Spectrum Protect is rated 8.0, while Veritas NetBackup is rated 8.2. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Rubrik and HPE StoreOnce, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Zerto. See our IBM Spectrum Protect vs. Veritas NetBackup report.
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