Microsoft Exchange Online vs Zimbra Collaboration comparison

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5,567 views|4,067 comparisons
96% willing to recommend
Zimbra Logo
5,336 views|4,088 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Exchange Online and Zimbra Collaboration based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Exchange Online vs. Zimbra Collaboration Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is very manageable.""All of the features are beneficial, but the scheduling feature is particularly useful.""The solution is scalable.""The solution offers complete scalability and flexibility.""Microsoft has many consultants who can provide support.""One of the important features is the collaboration tool used in Office 365. The security and DLP mechanisms are also quite good.""We have found the solution to be stable.""The solution has been stable with good performance on offer."

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"We can control all the data in my IT infrastructure.""The solution is easy to implement.""Good email solution and it's open-source.""Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available.""The most valuable feature of Zimbra Collaboration is the cost.""The web interface is powerful and easy to use.""The most valuable feature is sending messages as well as text and documents. It's a big solution for us since internal communication is a must in our organization.""One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."

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Cons
"I think there should be an incorporation of DLP on the business premium version of Exchange, as well.""Using this solution is initially quite complicated.""I would like to see better security added to Microsoft Exchange Online in the area of phishing or spam emails.""The solution's performance can be improved when you are trying to access it remotely.""I have found that Microsoft has vulnerabilities when it comes to Exchange Online. It has become the port of a lot of hacker attacks.""The UI could be improved to look more like the desktop version for ease of use.""There is room for improvement in terms of optimization.""The solution could be a bit cheaper."

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"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on.""They should enhance its online meeting features.""The antispam and antivirus features are hard to understand on mobile devices.""Zimbra Collaboration's video conferencing could be improved.""Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure.""It is good and competent, but you have to pay for video and group chat features.""File sharing permissions with Nextcloud integration need improvement.""The installation is not straightforward, it can take two days for the full implementation."

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Pricing and Cost Advice
  • "I have no opinion."
  • "Initially, we had issues with the licensing agreement, but we worked it out with Microsoft."
  • "It is a reasonable solution."
  • "In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
  • "I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
  • "The price is a bit high. It is especially expensive in the Indian market."
  • "We have a license per user scenario."
  • "The pricing is a bit more expensive than other solutions."
  • More Microsoft Exchange Online Pricing and Cost Advice →

  • "Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
  • "If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
  • "We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
  • "When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
  • "We do not pay for licenses to use this solution."
  • "The price of the solution is low."
  • "It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
  • "There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
  • More Zimbra Collaboration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track… more »
    Top Answer:Microsoft Exchange Online is very expensive. While it might seem a bit expensive, the benefits outweigh the cost for us. We wouldn't consider changing unless absolutely necessary. We pay yearly. It's… more »
    Top Answer:The price could be an area of concern for many, but I do feel I'm getting value for what I'm paying for.
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
    Ranking
    2nd
    out of 24 in Email Applications
    Views
    5,567
    Comparisons
    4,067
    Reviews
    49
    Average Words per Review
    380
    Rating
    8.7
    4th
    out of 24 in Email Applications
    Views
    5,336
    Comparisons
    4,088
    Reviews
    11
    Average Words per Review
    275
    Rating
    8.2
    Comparisons
    Also Known As
    Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
    Learn More
    Overview
    Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
    Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.
    Sample Customers
    Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
    NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
    Top Industries
    REVIEWERS
    Manufacturing Company14%
    Computer Software Company12%
    Government10%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government9%
    Comms Service Provider8%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm20%
    Energy/Utilities Company20%
    Media Company20%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Government11%
    Comms Service Provider10%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise15%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    REVIEWERS
    Small Business68%
    Midsize Enterprise11%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise48%
    Buyer's Guide
    Microsoft Exchange Online vs. Zimbra Collaboration
    May 2024
    Find out what your peers are saying about Microsoft Exchange Online vs. Zimbra Collaboration and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. Microsoft Exchange Online is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, Google Workspace and HCL Domino. See our Microsoft Exchange Online vs. Zimbra Collaboration report.

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    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.