We performed a comparison between Icinga and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Macros and the ability to connect it to Google Maps are valuable features."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"The apply rules feature saves a lot of time."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The real-time monitoring and alerting are its most valuable features."
"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."
"The solution is easy to manage and the reports are very accurate."
"Network Discovery is a feature that our customers like a lot."
"It gives me a live view of the traffic on the WAN."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"The solution provides us response times to issues."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The installation and configuration are very complex."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"The tool currently fails to provide notifications to users."
"Icinga’s automation could be improved."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"I would like the ability to monitor Cisco IRS devices."
"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."
"The automation should be improved."
"The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back."
"We need something that is more predictive. We would prefer if it wasn't a solution that was corrective and instead offered predictive insights so that we can handle problems before they even occur."
"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."
"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"
More Juniper Mist Premium Analytics Pricing and Cost Advice →
Icinga is ranked 22nd in Network Monitoring Software with 17 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. Icinga is rated 7.6, while PRTG Network Monitor is rated 8.2. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and SCOM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our Icinga vs. PRTG Network Monitor report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
