We performed a comparison between Infor CloudSuite Industrial and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The product's most valuable feature is production planning. It is one of the core features."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The customization capabilities of CloudSuite Industrial are also there."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"Material planning and predictive planning are both essential aspects."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"I like the tool’s multisite functionality."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The solution's support service could be better."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Pricing is always an area where there is room for improvement."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The platform's distribution features need enhancement."
"One area that could be improved in Omada Access Points is team communication."
"Only people who undergo training from the companies can learn about Infor products."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The solution’s performance could be improved."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"The user interface is not very intuitive for newer users."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
Infor CloudSuite Industrial is ranked 15th in ERP with 11 reviews while Infor LN is ranked 8th in ERP with 25 reviews. Infor CloudSuite Industrial is rated 8.0, while Infor LN is rated 8.2. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Infor CloudSuite Industrial is most compared with Infor M3, Microsoft Dynamics 365 Business Central, Epicor ERP, SAP Business One and Infor Distribution SX.e, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, SAP S/4HANA and Oracle Fusion Cloud ERP. See our Infor CloudSuite Industrial vs. Infor LN report.
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