We performed a comparison between Infor LN and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"It has strong sales, purchase, warehousing, and logistics order management."
"It's not too hard to handle the initial setup."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"I like the tool’s multisite functionality."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"Infor LN is a completely integrated product that provides good stability."
"The product is customizable so we can tune it according to our requirements."
"NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat."
"The solution has good dashboard functionalities and export functionalities."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"Its most valuable feature is the user interface."
"I am impressed with the tool's user authentication, compatibility , and policies."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"Only people who undergo training from the companies can learn about Infor products."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"It's not that intuitive."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"It would be nice if the integration process was easier."
"I wouldn't say that Microsoft Dynamics is very scalable."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"I would like to have more frequent updates."
"The Power BI integration could be more seamless."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"The solution is not best suited for larger-scale businesses."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Infor LN is ranked 8th in ERP with 25 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. Infor LN is rated 8.2, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and JD Edwards EnterpriseOne, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Odoo. See our Infor LN vs. Microsoft Dynamics 365 Business Central report.
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