We performed a comparison between Lucidchart and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Lucid Software, diagrams.net and others in Mind Mapping Software."I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."
"The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfortableness, which is the reason why I choose Lucidchart rather than some other chart program."
"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
"For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy."
"In general, this product has improved our organization because it makes accessing up-to-date processes and planning a lot easier."
"The interface is really good and it is very easy to use."
"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."
"The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth."
"SAP Signavio Process Manager is very responsive."
"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."
"One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
"A complete business project management suite which seems to open endless possibility."
"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."
"The benefit of this application is that I can immediately describe processes and form normative documents for these processes. For me, this is definitely a plus. Сurrently, I work in a company that is not involved in the structural alignment of business processes. They have huge gaps in this. Nothing is described and there are no norms. Therefore, the formation of regulatory documents, rules, and descriptions of processes, not only in graphic form, but also in documentary form is an absolute plus. I have not found this in other process programs."
"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."
"One of the major drawbacks is that we have to extract the work in Lucidchart as an image when we want to create a presentation."
"In terms of improvement, there can be more templates. There are good templates but there could still be more."
"It would be nice to have more features that help me visually present information. Since I use it as a canvas, my use case for it is probably very specific. I use it as a way to present information to people visually on a large mind map. So, it would be nice to be able to have more graphical things to clean it up, like a header, banners, or something to help draw attention to certain areas. I would also like more infographic-like features, because I am kind of limited to float chart shapes. This makes the solution a little cumbersome."
"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."
"I would really like to be able to set default appearance settings for new documents because I have a set of appearance settings that I always use. I end up setting that manually every time. There may be a way to do that, and maybe I am not able to find it. This is my only major point of feedback for improvement. There are other little nitpicky things, such as being able to lock layers without them looking like a big red line around them would be nice, but every graphic design software does that, so I understand why they have that. All my concerns are nitpicks. They're not big."
"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."
"The layering is something that can be improved because sometimes, it is confusing for me when I'm trying to get to the layer that I want to edit."
"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."
"We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution."
"The tool's navigation could be improved."
"I would like to be able to link a single word within a textual description directly to the glossary."
"Part of the product that I think can improve is document control. That's currently not even possible. To work with documents we have something of a workaround using SharePoint."
"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."
"There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system."
"If you're going to use the tool the way I'm using it, which is to work with businesses and capture what they're thinking, it would be helpful to be able to insert other objects onto a diagram."
Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 58 reviews. Lucidchart is rated 8.6, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visio and IBM Blueworks Live, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Oracle BPM.
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