M-Files vs OpenText Extended ECM comparison

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M-Files Logo
303 views|207 comparisons
75% willing to recommend
OpenText Logo
4,089 views|3,070 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between M-Files and OpenText Extended ECM based on real PeerSpot user reviews.

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To learn more, read our detailed Document Management Software Report (Updated: May 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."

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"An SAP user can store documents directly into OpenText without a connector.""Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it.""Scalability is great. We can extend areas horizontally and vertically.""The tool's most valuable features are document storage, security, and compliance.""The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM.""We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help.""OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information.""Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

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Cons
"The integration with other products needs to be improved."

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"The solution needs to improve the user interface.""The solution's performance, stability, and consistency could be improved.""The architecture needs improvement, as it's complex.""A dashboard with information would be nice to see.""The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge.""There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better.""The solution should work better with partners and be more developer-friendly.""We are looking for new, advanced UI features. Currently, the UI does not look great."

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Pricing and Cost Advice
  • "They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
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  • "The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
  • "Both Open Text ECM and IBM File share are expensive."
  • "It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
  • "The tool's pricing is confusing to the end customer."
  • "The solution is expensive."
  • "OpenText Extended ECM is an expensive solution."
  • "The product is pricey."
  • "OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
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    Top Answer:We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where… more »
    Top Answer:It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long… more »
    Top Answer:We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for… more »
    Ranking
    Views
    303
    Comparisons
    207
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    4,089
    Comparisons
    3,070
    Reviews
    12
    Average Words per Review
    692
    Rating
    7.5
    Comparisons
    Also Known As
    OpenText Content Suite Platform, OpenText Core Share
    Learn More
    Overview

    M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com.

    OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

    Sample Customers
    Crowe UK, Stearns Bank, Head Energy, OMV, TK Elevator
    ATCO Australia, MSIG Asia, Orica, Salt River Project
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company12%
    Government11%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company18%
    Energy/Utilities Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Government13%
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company9%
    Company Size
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise32%
    Large Enterprise42%
    REVIEWERS
    Small Business43%
    Midsize Enterprise13%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise67%
    Buyer's Guide
    Document Management Software
    May 2024
    Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    M-Files is ranked 7th in Document Management Software while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. M-Files is rated 9.0, while OpenText Extended ECM is rated 7.8. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". M-Files is most compared with SharePoint, OpenText Documentum, IBM FileNet, Microsoft Purview Records Management and DocuWare, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and Adobe Experience Manager.

    We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.