We performed a comparison between Microsoft Dynamics CRM and QuickBase based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, Oracle and others in CRM Customer Engagement Centers."The most valuable feature of Microsoft Dynamics CRM is the campaign feature."
"The most valuable features of Microsoft Dynamics CRM are its easy operations and functionality."
"Microsoft Dynamics CRM is a comprehensive solution and is well-integrated into other Microsoft solutions, including ERP solutions. Additionally, it is feature-rich."
"Microsoft Dynamics CRM has the same features as Salesforce CRM, but what I like about the solution is that it's customizable. It's also one of the top-rated CRMs in the market. I also like that the coverage system of Microsoft Dynamics CRM is very, very broad, which means you can do a lot with it versus what you can do with Salesforce CRM."
"The solution's return on investment is worth it."
"Microsoft Dynamics CRM has plenty of valuable features."
"Dynamics is easy to use. There are several fields I can filter."
"It's a good solution for enterprise-level companies."
"We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared."
"The need for little to no code knowledge has been huge."
"Considering factors like functionality and price, the product proves to be worth the investment."
"QuickBase is an excellent product and it is very easy to get support."
"I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures."
"The usability of QuickBase largely depends on how you design your workflows within the platform. If you keep them simple and straightforward, it can be a highly usable product."
"QuickBase reminds me when a software license or a hardware support contract is near expiration so that I can initiate our company's procurement process in time and not miss a deadline."
"It has helped streamline and simply track status and collection of data from suppliers and other internal departments."
"The product is very old."
"The price of Microsoft Dynamics CRM could improve."
"The mobile side of the product doesn't look that great right now."
"Microsoft Dynamics CRM could improve by making the ports and dashboards more intuitive using Microsoft Azure analytical features. Compared to Salesforce and other partners, the dashboards in Microsoft Dynamics CRM are less intuitive."
"The approvals component of Dynamics is complex. It isn't very easy to generate approvals between different departments."
"It lacks to provide a more detailed profile of the customer, which would have been better and more useful."
"The main issue with Microsoft Dynamics CRM is that its GUI isn't very attractive. Overall, the solution has the same functionalities as other CRMs such as Salesforce, but Salesforce is much simpler to use. Microsoft Dynamics CRM is complicated to use, and this is another area for improvement. It was also more difficult to set up the solution, so its setup could still be improved. What I'd like to see in the next version of Microsoft Dynamics CRM is a cleaner user interface because currently, it looks messy to me. Salesforce CRM has a better, more simplified user interface that makes it easier for you to get what you need, while in Microsoft Dynamics CRM, you have to put in a lot of effort to get things done."
"There are more people using Salesforce. Therefore, there are more partners, and applications for it, and is easier to use."
"When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants."
"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
"It would be beneficial for the QuickBase team to focus on improving the integration of cloud-based storage platforms within their product. In use cases like ours, where QuickBase serves as a centralized source of truth for construction projects, having seamless integration with platforms like Dropbox or OneDrive would greatly enhance the product's capabilities."
"I would like the product to add more working processes."
"The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls."
"This rule: The Maximum is 60 rules. We need to provide more in order to improve."
"Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising."
"There is room for improvement in terms of user-friendliness."
Microsoft Dynamics CRM is ranked 1st in CRM Customer Engagement Centers with 68 reviews while QuickBase is ranked 16th in Rapid Application Development Software with 74 reviews. Microsoft Dynamics CRM is rated 7.8, while QuickBase is rated 9.0. The top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". On the other hand, the top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com, whereas QuickBase is most compared with Microsoft Power Apps, Sales Creatio, Oracle Fusion Service, OutSystems and ServiceNow.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
