We compared Microsoft Teams and Slack based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Microsoft Teams and Slack, which one is better?
Answer: Based on the reviews we have collected, Microsoft Teams is highly regarded for its user-friendly interface, stability, and seamless integration with Microsoft 365. Users appreciate its ease of use and its integration with other Microsoft products. However, some areas could be improved, such as file-sharing reliability and call quality. The pricing is reasonable, but some users mention a lack of visibility in the pricing structure.
On the other hand, Slack is praised for its communication and collaboration features. Users find it helpful to stay connected and work together. However, there are suggestions for improving notifications, scalability, and integration with other tools. The pricing is generally seen as expensive, but the customer service and support are rated positively.
In conclusion, Microsoft Teams is favored for its user-friendliness and integration capabilities, especially being part of Microsoft 365, while Slack is valued for its communication features.
"It helps our organization with faster communication."
"We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten."
"The initial setup process is straightforward for technical executives."
"Microsoft Teams is a friendly and easy-to-install solution."
"The solution helps with collaborative communication. You can use it to chat and book calls. You can even set the status as away. It also has a transcript feature integrated."
"Integration with document management capabilities and video conferencing."
"Using the solution's screen-sharing feature, we can go through a document together and take control."
"The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat."
"The huddle feature that allows you to get on a call with a colleague is one of the best features of Slack."
"It's valuable for announcements and communicating between team members."
"The solution makes it easy to create groups, share documents, and communicate."
"The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself."
"Slack is a very stable product."
"The most valuable feature for me was the different channels."
"Slack helps me to read bulk messages."
"The solution is scalable."
"Since Microsoft Teams is a typical Microsoft product, inviting guest users to the conversation can be problematic if they're not in the active directory."
"The biggest issue is web content."
"They should add an integration API for the solution."
"The solution's recording could be improved because it is not as good as other products."
"The UI can be further improved upon. When I used to use Skype, Skype was a small window that opened on your desktop. With Teams, when you use it, it occupies your full screen just like if you were in Word or Excel. Skype worked more like an app, which I preferred. I liked being able to use it in a minimized screen. If Teams could emulate that a bit, it would be a better user experience."
"The solution’s stability could be improved."
"We encountered occasional outages, which occurred a couple of times last year while using the product."
"There can be more customization and also the task management tools needs better tools for integration."
"Slack does not have videoconferencing capabilities, which would have been nice."
"The mobile app needs improvement. It consistently misses notifications."
"When scaled on a large scale, the solution's cost becomes a matter of concern for organizations."
"Slack tends to crash once a month."
"Slack should add a feature to schedule meetings."
"The UI could be a little bit better."
"It could be more stable than one of its competitors."
"Sometimes, the servers are not available."
Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Microsoft Teams is rated 8.2, while Slack is rated 8.4. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Chatter, whereas Slack is most compared with Symphony, SharePoint, Atlassian Confluence, Chatter and ChatWork. See our Microsoft Teams vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
