We performed a comparison between Odoo and Zoho CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."
"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."
"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."
"It's convenient that we have an all-in-one holistic solution."
"The most valuable feature of Odoo is the integration it provides and the many modules available."
"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."
"It allows us to organize and improve portfolio management."
"The product is stable...The product is scalable."
"What I like best about Zoho CRM is the web form feature. I find Zoho CRM forms excellent."
"It is customizable. We have customized the CRM according to our needs."
"The whole forecasting and pipeline management is very good."
"Zoho CRM has been a really good product. From a basic CRM perspective, we use it to maintain the details of our company's customers."
"The product is customizable."
"CRM software that's simple to use, with good technical support, scalability, and stability."
"There's no installation required."
"The solution is always stable."
"Odoo’s asset management, supply chain, and advanced manufacturing should be improved."
"The solution should improve its performance."
"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."
"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."
"The price of the solution could be reduced to improve the overall offering."
"Odoo does not provide integration with other third-party apps like Shopify."
"The customization options for roles in Zoho CRM are currently limited."
"Custom development is often necessary to make such extensive changes, and it does come with associated costs."
"The mobile application is a little complicated and could be simplified."
"Since Zoho CRM is not made for the enterprise kind of company, its stability for enterprise businesses could be improved."
"It would be useful to have some way of mapping organizations that could add more value. If I have X company's database and am trying to create multiple contexts for different entities of the same company, I should be able to map it in such a way that I can see the organization chart."
"The tool is hard for people who have worked with Microsoft Office for a long time."
"I would like to see better integration with Zoho Creator."
"I would like to see more integrations and customization options in the next release."
Odoo is ranked 11th in CRM with 31 reviews while Zoho CRM is ranked 6th in CRM with 47 reviews. Odoo is rated 8.0, while Zoho CRM is rated 8.0. The top reviewer of Odoo writes "A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Microsoft Dynamics GP, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and Siebel CRM. See our Odoo vs. Zoho CRM report.
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