Trend Micro and Prisma Cloud offer competitive pricing, flexible licensing options, and strong ROI. However, Trend Micro is praised for its anti-malware protection, virtual patching, and intrusion detection, while Prisma Cloud is commended for its visibility across multi-cloud environments, advanced threat detection, and compliance automation. Trend Micro users appreciate its UI but note issues with performance impact and customer support, while Prisma Cloud users highlight the need for better UI, integration, documentation, and training resources.
The summary above is based on 177 interviews we conducted recently with Trend Micro Deep Security and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"Integrating with a CI/CD pipeline and incorporating a vulnerability assessment process are highly effective features, especially when combined with runtime protection."
"The solution gives us a lot of visibility across all of our cloud solutions."
"Integration is very easy. And because it supports security that spans multi- and hybrid-cloud environments, it's very easy to use."
"The initial setup is seamless."
"Prisma Cloud has enabled us to take a very strong preventive approach to cloud security. One of the hardest things with cloud is getting visibility into workloads. With Prisma Cloud, you can go in and get that visibility, then set up policies to alert on risky behavior, e.g., if there are security groups or firewall ports open up. So, it is very helpful in preventing configuration errors in the cloud by having visibility. If there are issues, then you can find them and fix them."
"Prisma scans things and shows all the vulnerabilities and packages that are vulnerable, and which layers, by default, have vulnerabilities. So developers can easily go into the package or a particular layer and make changes to their code. It's very transparent."
"The product provides very good network security."
"The most valuable feature is the closed VPN connection, which provides better performance than traditional VPN boxes. For example, let's say a user in New York State normally connects in the East, but if they travel to the UK, they can connect to the same portal, which automatically redirects to any VPN gateway. We can control traffic based on Active Directory groups instead of the user's IP. That means a user in New York can access his application based on his user ID and AD group access when he travels to the UK or anywhere else."
"The tool provides information on server activities and hosts."
"Aside from the basic antivirus features, there are additional features such as vulnerability protection, firewall, etc. which are helpful."
"The user interface is the most valuable feature."
"Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe."
"We like the Smart protection and the Virtual patching."
"It can scale well."
"The integration and configuration of this product in our AWS environment was good. We haven't had any problems at all."
"We find that their technical support team is always accessible and willing to assist."
"I have some challenges customizing and personalizing some of the capabilities in the CSPM in terms of new policies and services. We have to reconfigure and rebuild the CSPM."
"The alignment of Twistlock Defender agents with image repositories needs improvement. These deployed agents have no way of differentiating between on-premise and cloud-based image repositories. If I deploy a Defender agent to secure an on-premise Kubernetes cluster, that agent also tries to scan my ECR image repositories on AWS. So, we have limited options for aligning those Defenders with the repositories that we want them to scan. It is scanning everything rather than giving us the ability to be real granular in choosing which agents can scan which repositories."
"The feedback that we have given to the Palo Alto team is that the UI can be improved. When you press the "back" button on your browser from the Investigate tab, the query that you're working on just disappears. It won't keep the query on the "back" button."
"I would like Prisma Cloud to improve its mapping feature to increase usability."
"The dashboard can be created at the user level instead of the cloud account level, which will help save time."
"Based on my experience, the customization—especially the interface and some of the product identification components—is not as customizable as it could be. But it makes up for that with the fact that we can access the API and then build our own systems to read the data and then process and parse it and hand it to our teams."
"They should improve the user experience."
"The Palo Alto support needs to improve."
"Trend Micro is scalable if you have the budget for it."
"I've not worked with CrowdStrike Falcon, but one of our customers also had CrowdStrike Falcon on some of the devices. I was only supporting Trend Micro. They had a ransomware attack, but Trend Micro didn't detect that particular ransomware attack, whereas CrowdStrike did."
"Requires simplification, a fair amount of trouble shooting required."
"They are still working on the company integration from TippingPoint because this was a recent acquisition from a few years ago. So, a Tipping Point integration with Deep Security, having one single pane of glass dashboard, would provide us a simple use case."
"The solution could use more integration."
"Sometimes the patching is a bit slow."
"Trend Micro is not government certified or federal complaint. If they could become compliant/certified, this would make it easier for us to use it for our government projects."
"The setup is fairly complex. The deployment took around two months."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Trend Micro Deep Security is rated 8.6. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Trellix Endpoint Security. See our Prisma Cloud by Palo Alto Networks vs. Trend Micro Deep Security report.
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