We compared SailPoint IdentityIQ and Microsoft Identity Manager based on our user's reviews in several parameters.
SailPoint IdentityIQ is praised for its efficient access management, user provisioning, and role management capabilities, along with seamless integration and robust reporting options. On the other hand, Microsoft Identity Manager is highly praised for its strong integration with Microsoft products, robust authentication, scalability, and comprehensive auditing features. SailPoint offers reasonable pricing and great customer support, while Microsoft emphasizes flexibility in customization and integration but may have higher setup costs. SailPoint is commended for delivering a substantial ROI, while Microsoft's functionality and ease of use in identity management processes are notable. Both products could benefit from enhancements in user interface and customization options.
Features: SailPoint IdentityIQ is praised for its comprehensive access management, efficient user provisioning, robust role management, customizable dashboards and reporting, and seamless integration. Microsoft Identity Manager excels in integrating with Microsoft products, offering robust authentication and authorization, and providing a user-friendly interface for simplified identity management. Additionally, users value the flexibility, scalability, and comprehensive auditing and reporting features of Microsoft Identity Manager.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome according to user feedback. In contrast, users have varied experiences with the setup cost of Microsoft Identity Manager, with some finding it high, especially with additional support or consultancy services required., SailPoint IdentityIQ delivers increased operational efficiency, improved user access management, and enhanced security. Microsoft Identity Manager automates identity management processes, streamlining workflows and reducing risks of unauthorized access.
Room for Improvement: The room for improvement in SailPoint IdentityIQ includes enhancements to the user interface and customization options, with users noting the complexity of the interface and the need for more flexibility in customizing the software. On the other hand, Microsoft Identity Manager would benefit from improvements in the user interface, navigation, integration with platforms and applications, and customization options.
Deployment and customer support: User feedback on the duration to establish a new tech solution with SailPoint IdentityIQ varies, with some users mentioning three months for deployment and an additional week for setup. In contrast, Microsoft Identity Manager users also mention three months for deployment but consider setup as part of the same timeframe., SailPoint IdentityIQ receives positive feedback for customer service, with responsive and helpful support staff. Users appreciate their professionalism and promptness. Microsoft Identity Manager is also praised for helpfulness, efficiency, and knowledgeable assistance.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Microsoft Identity Manager users. To access the review's full transcripts, download our report.
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The key benefit of Omada Identity is maintaining complete control."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"Omada offers a technical solution that addresses both our needs."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"MIM's most valuable feature is its connectivity with Exchange."
"The features that we find most valuable are security, mobility, and Single Sign-On."
"The product’s simplicity and integration are valuable."
"Microsoft integration products are strong. That is what I like about the product."
"Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."
"The product allows us to track the logins easily."
"What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."
"It is a stable product. You will experience some issues with it, but it's a good product."
"The support is very good."
"We are happy with the SailPoint IdentityIQ’s stability."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"Access certification and provisioning are two of the solutions most valuable features."
"IdentityIQ's best features are the hassle-free user experience and security."
"The compliance features are the most valuable features."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"We like the integration with other systems."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"If I had to name one thing, it would be the user interface (UI)."
"The web GUI can be improved."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"It is not possible to customize reports on Omada Identity."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"Microsoft Identity Manager could be more intuitive in terms of interface."
"The security could be slightly improved."
"The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product."
"Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily."
"It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform."
"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that."
"In terms of the identity and access management solution for on-premises environment, I think Microsoft needs to eliminate or minimize the number of workloads for the solution to run in on-premises environment."
"The product's pricing and integration features could be improved."
"I think that the onboarding framework could be improved."
"Some setups should be done in the interface and in the code, and could be made simpler."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them."
"There's a lot of customization required to improve the user experience."
"The interface should be simple and easier to use."
"The UI is complex."
"Certifications could include additional access levels or practices."
Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while SailPoint IdentityIQ is ranked 2nd in Identity Management (IM) with 61 reviews. Microsoft Identity Manager is rated 7.8, while SailPoint IdentityIQ is rated 8.2. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". Microsoft Identity Manager is most compared with Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management, NetIQ Identity Manager and ForgeRock, whereas SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Oracle Identity Governance. See our Microsoft Identity Manager vs. SailPoint IdentityIQ report.
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