Real User
An easy-to-use tool to assist our customers in detecting problems
Pros and Cons
  • "Ease of problem detection and alerting, visual timeline, and user-sessions are some of the best features of Dynatrace."
  • "The web interface, in some cases, is a little ambiguous to use."

What is our primary use case?

Our implementation is not a single case. We are the local partner for Dynatrace in Romania and have very different use cases that differ based on our customers.

Dynatrace is being used from monitoring the end user experience to infrastructure monitoring and real-time business and impact analysis.

How has it helped my organization?

The ease of use and full stack, 100% visibility inside the monitored applications has really helped us improve, showcase, and implement Dynatrace throughout our clients' systems.

Ease of problem detection,  alerting, visual timeline, and user-sessions are some of the best features of Dynatrace.

What is most valuable?

There are lots of features that Dynatrace provides that really help the business grow. From user experience, where you can view exactly what your users are experiencing, to AI problem detection, and root cause analysis where the IT department is really keen to use Dynatrace.

What needs improvement?

The web interface, in some cases, is a little ambiguous to use. From passing through different screens to go and drill down, to not propagating the filter timeframes from different screens.

Apart from that, all of Dynatrace’s features are a real plus to have implemented.

Buyer's Guide
Dynatrace
June 2024
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,679 professionals have used our research since 2012.

For how long have I used the solution?

Two years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Local partner.
PeerSpot user
Real User
Useful reporting and has the ability to analyze our messaging software
Pros and Cons
  • "One of the features that sets this product apart from its competitors is that it generates a solution."
  • "We would like to see more third-party tools for training."

What is our primary use case?

We use this solution for performance monitoring and identifying resource management problems.

How has it helped my organization?

We hope to improve our customer experience by making our webpage, native applications, and B2B interfaces function properly. In our environment, we have several databases and several types of code. The databases include Oracle, MSSQL, and MongoDB. 

It is critical to have the proper tool.

What is most valuable?

One of the features that sets this product apart from its competitors is that it generates a solution. We really like the number of reports it generates and the information that is provided to assist with analysis.

This solution also has the capability of analyzing our messaging software.

What needs improvement?

We would like to see more third-party tools for training.

For how long have I used the solution?

Trial and evaluation period.

Which other solutions did I evaluate?

We carefully looked at all of the options on the market and currently, we are in the process of a pilot installation of Dynatrace. The initial results are encouraging and we are waiting for more data to make the final decision.

At this time it seems that Dynatrace has almost everything we need.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dynatrace
June 2024
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,679 professionals have used our research since 2012.
reviewer800763 - PeerSpot reviewer
Manager at a comms service provider with 1,001-5,000 employees
User
Identifies potential problems by doing thorough analysis of systems which integrate with one another
Pros and Cons
  • "It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another."
  • "It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button."

What is our primary use case?

The primary use case of this solution is to investigate performance bottleneck issues. 

How has it helped my organization?

It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another.

What is most valuable?

  • The detailed reporting and real-time gathering of transaction information.
  • The exporting of data to a flat file for reviewing past performance.

What needs improvement?

It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Engineer at MANGO
Real User
Allows us to monitor serverless services as well as Docker containers
Pros and Cons
  • "We have been using it to find bugs in our production environment."
  • "This tool helps us gather information from all hosts and services, then cross reference the information."

    What is our primary use case?

    We have all our infrastructure in the cloud. 

    This tool helps us gather information from all hosts and services, then cross reference the information.

    How has it helped my organization?

    Although, we are still implementing it, we have some servers using Dynatrace. We have been using it to find bugs in our production environment.

    What is most valuable?

    The cloud integration, because it allows us to monitor serverless services as well as Docker containers, etc. 

    I also like the "session replay".

    For how long have I used the solution?

    Still implementing.

    What's my experience with pricing, setup cost, and licensing?

    They could improve their price ranges, as there is no option for startups or testing.

    What other advice do I have?

    It has all the things an enterprise needs.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    User
    Allows us to achieve faster page loads and shows common errors on desktop and mobile
    Pros and Cons
    • "PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before."
    • "Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads."
    • "Provide much better alignment between AppMon and Dynatrace."
    • "Add support for Ruby."
    • "Make sure older frameworks, like PHP 5.3, are supported."

    What is our primary use case?

    Customers want to monitor .NET applications and real user monitoring on online banking applications for desktop and mobile.

    How has it helped my organization?

    Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads.

    What is most valuable?

    PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before.

    What needs improvement?

    • Provide much better alignment between AppMon and Dynatrace
    • Add support for Ruby.
    • Make sure older frameworks, like PHP 5.3, are supported.

    For how long have I used the solution?

    Three to five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user877830 - PeerSpot reviewer
    Scrum Master & Technical Service Coordinator at a tech company with 5,001-10,000 employees
    Real User
    Mean time to recover has reduced significantly during major outages
    Pros and Cons
    • "Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on."
    • "Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications."
    • "Log analytics in the classic synthetic and RUM tools would be a great addition."

    What is our primary use case?

    Performance monitoring of business critical applications in production and pre-production environments.

    How has it helped my organization?

    Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications.

    What is most valuable?

    Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on.

    What needs improvement?

    Log analytics in the classic synthetic and RUM tools would be a great addition. Although, it is understandable that this is offered as a good reason for migrating to Dynatrace.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Don Ingerson - PeerSpot reviewer
    Don IngersonQA Automation Engineer at Global Fortune 500 Company
    ExpertTop 5Real User

    Interesting article. Are you able to use Dynatrace to run metrics on the type of Browsers your customers are using?

    it_user877824 - PeerSpot reviewer
    Co-Founder
    User
    Automation and anomaly detection has helped reduce MTTR and MTBF
    Pros and Cons
    • "Complete visibility into end-to-end user transactions."
    • "Automation and anomaly detection has helped reduce MTTR and MTBF."
    • "We would like to see more dashboarding capabilities and the ability to export custom reports."

    What is our primary use case?

    We are implementing this as part of an overall end user experience and application monitoring. Our environments include Java, .NET, web, mobile, Linux, Windows, etc.

    How has it helped my organization?

    • Complete visibility into end-to-end user transactions.
    • Automation and anomaly detection has helped reduce MTTR and MTBF. 
    • We could impose optimization processes as well.

    What is most valuable?

    • Quick, simple deployment
    • Automation
    • Auto discovery
    • Detailed data availability all the time

    What needs improvement?

    We would like to see more dashboarding capabilities and the ability to export custom reports. Additionally, we would love to see more advanced log analytic capabilities, though the current ones are already ahead of competition.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company has a business relationship with this vendor other than being a customer: We implement the software at customer sites.
    PeerSpot user
    PeerSpot user
    Software Test Team Leader at MIND CTI
    Real User
    Prevents production performance issues which result in customer complaints or system downtime
    Pros and Cons
    • "You get a good insight into what is going on inside your code."
    • "It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime."
    • "Monitoring asynchronous code requires manual instrumentation (most of the time)."

    What is our primary use case?

    Identifying performance bottlenecks on load testing environments. Before launching new code into production, it is imperative to know if performance issues will arise.

    How has it helped my organization?

    It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime.

    What is most valuable?

    The product capabilities all together are valuable. You get a good insight into what is going on inside your code.

    What needs improvement?

    • Monitoring asynchronous code requires manual instrumentation (most of the time). 
    • Some autodiscovery capabilities would be nice in the tool.

    For how long have I used the solution?

    Three to five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2024
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.