Palo Alto Networks NG Firewalls Reviews, Competitors and Pricing

reviewer1516101

Cloud Security Engineer at a tech services company with 1,001-5,000 employees

Mar 19, 2021

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A very reliable, scalable, and solid product with very good support

Pros and Cons

"URL filtering and WildFire features are most valuable. It is very user-friendly. It is a very solid product, and it definitely works."

"In the cloud, the HA could be a lot better. Its price could also be better. It is very expensive."

What is our primary use case?

We've put it in hospitals and very large private and government businesses. We have its latest version.

What is most valuable?

URL filtering and WildFire features are most valuable. It is very user-friendly.

It is a very solid product, and it definitely works.

What needs improvement?

In the cloud, the HA could be a lot better.

Its price could also be better. It is very expensive.

For how long have I used the solution?

I have been using this solution for about seven years.

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Palo Alto Networks NG Firewalls

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What do I think about the stability of the solution?

It is very reliable.

What do I think about the scalability of the solution?

Its scalability is very good. We have hundreds of customers.

How are customer service and support?

Their support is very good.

How was the initial setup?

It was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. You pay for a year.

What other advice do I have?

I would rate Palo Alto Networks NG Firewalls a nine out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

reviewer1540473

Sr. Security and Enterprise Architect at a security firm with 11-50 employees

Apr 13, 2021

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Easy to troubleshoot and monitor traffic

Pros and Cons

"The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic."

"In Mexico, Palo Alto's discounts are significantly lower than Cisco's. They are also more expensive – about 15% or 20% – than Cisco, but their platforms are very similar."

What is our primary use case?

My primary use cases for this solution have been the firewall, file analysis, and remote-access VPN.

What is most valuable?

The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic.

What needs improvement?

In Mexico, Palo Alto's discounts are significantly lower than Cisco's. They are also more expensive – about 15% or 20% – than Cisco, but their platforms are very similar.

How are customer service and technical support?

Their tech support is not as available in Mexico as I would like it to be.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide

Palo Alto Networks NG Firewalls

May 2024

Free Report: Palo Alto Networks NG Firewalls Reviews and More

Learn what your peers think about Palo Alto Networks NG Firewalls. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.

DOWNLOAD NOW

771,212 professionals have used our research since 2012.

it_user1009449

CTO at a tech services company with 11-50 employees

Jul 4, 2019

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Overall a good product

Pros and Cons

"Comments have some delay, but overall, it's a good product."

"We need better affiliations for profiling the user."

What is our primary use case?

I'm using many solutions. I'm working as a CTO for a big company here. I work with Palo Alto and Cisco.

How has it helped my organization?

I have to support many vendors. We are a system integrator.

What is most valuable?

Most features in Palo Alto are okay, but we have had some issues like publicity not working. Comments have some delay, but overall, it's a good product.

What needs improvement?

Palo Alto NG firewalls can be improved in support of finance and banking. We need better affiliations for profiling the user.

The product has some delay in the maintenance. They have to find some solution to make updates quicker.

For how long have I used the solution?

I've been working with firewalls for 20 years. For next-generation firewalls, it's about four or five years.

What other advice do I have?

I would rate this product 8.5/10. It's very good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.