Mohamed El-Sherbini - PeerSpot reviewer
IT Manager at Mada Insurance
Real User
Top 10
Straightforward installation, useful user interface, and integrates well
Pros and Cons
  • "Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do."
  • "Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth."

What is most valuable?

Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do.

What needs improvement?

Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately 

What do I think about the stability of the solution?

The stability of Veeam Backup Replication is good.

Buyer's Guide
Veeam Backup & Replication
April 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,170 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Veeam Backup Replication is a scalable solution.

How are customer service and support?

The support from Veeam Backup Replication could improve.

I rate the support from Veeam Backup Replication a four out of five.

Which solution did I use previously and why did I switch?

Veeam Backup Replication is built for a virtual environment. I have used other solutions, such as Data Domain and which is used for the backup of the networks or other areas. I have found it a more difficult application to use. It can be even more difficult if you need to write a script for anything you would like to do. Veeam Backup Replication there are not any difficulties. 

I prefer Veeam Backup Replication.

How was the initial setup?

The initial installation of Veeam Backup Replication is extremely simple.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup Replication is reasonable. It is not inexpensive nor is it expensive, it is in the middle range compared to other solutions. There can be additional costs for addons.

What other advice do I have?

I would advise others that the implementation of Veeam Backup Replication is straightforward and it is a great solution. I recommend Veeam Backup Replication to others.

I rate Veeam Backup Replication a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Administrator at Ulbrich Of California, Inc.
Real User
Useful dashboards, reliable, and beneficial report
Pros and Cons
  • "The most valuable features of Veeam Backup Replication are ease of use, dashboards, and reporting."
  • "The replicating from Veeam Backup Replication to Azure cloud could be improved."

What is our primary use case?

We are using Veeam Backup Replication for daily backups and disaster recovery.

What is most valuable?

The most valuable features of Veeam Backup Replication are ease of use,  dashboards, and reporting.

What needs improvement?

The replicating from Veeam Backup Replication to Azure cloud could be improved. Situation:seeding large amounts of data from veeam to azure. I opened up a ticket because there is no clear cut documentation (Steps) on how to do so. they have pieces of the process in different articles with different headings. i opened up a ticket and it was like i was the first customer to ask for this. seeding is when you have slow to medium bandwidth and need to offload the data locally then send it to azure. with some help from support i had to put together my own notes from alot of trial and error from ordering the wrong type of box from azure to completing the process once i actually got the data uploaded to azure. i just feel like they didn't do good job in documenting how to seed data to azure properly

For how long have I used the solution?

I have been using Veeam Backup Replication for a year and a half.

What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

The scalability was good, it met what was in the marketing of the solution.

How are customer service and support?

The support from Veeam Backup Replication has been very good, it was excellent.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

I would advise others the solution is straightforward. We used a third-party demo that was simple for the services. The overall support and services are good. However, the Azure integration difficulties for cloud replication need to be fine-tuned in terms of knowledge-based.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Backup & Replication
April 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,170 professionals have used our research since 2012.
Roopesh Mohabeer - PeerSpot reviewer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
Real User
Top 5Leaderboard
Stable, easy to install and user-friendly
Pros and Cons
  • "I'm satisfied with tech support, because the solution is so stable that I haven't had the need to engage any of the engineers yet."
  • "The ability to do more backups should be addressed."

What is our primary use case?

I am using the latest version of the solution. 

We use the solution for backing up data to disk. 

What is most valuable?

The solution is very user-friendly. 

There are no surprises when it comes to the licensing, as we are not on the front-end TV licensing model. 

What needs improvement?

The ability to do more backups should be addressed. This process would require us to increase the storage or do concurrent backups on tapes, necessitating changing the number of drives that can be used to write on tapes. 

For how long have I used the solution?

I have been using Veeam Backup & Replication for the past four or five years. 

What do I think about the stability of the solution?

It's a very good solution. I would recommend it. It's stable and I have not had any issues with it. An issue which we might encounter would involve us running out of space on the tapes. To me, the solution is perfect for use. 

How are customer service and support?

I'm satisfied with tech support, because the solution is so stable that I haven't had the need to engage any of the engineers yet. That's the best thing about it.

Which solution did I use previously and why did I switch?

Prior to going with the solution, I used NetBackup.

How was the initial setup?

Installation is easy and even the management of features is. I rate installation as an eight-point-five or nine out of ten for its ease of use. 

What about the implementation team?

The installation was through a third party. It was handled by one of our partners. 

What's my experience with pricing, setup cost, and licensing?

There are no surprises when it comes to the licensing, as we are not on the front-end TV licensing model.

When I did a tech refresh, we took out a subscription for the coming five years. 

What other advice do I have?

The regulations require that we hold onto the data for several months, so we do the feedback that's on Sands and then move it on tapes. This is why we need to move feedback from the disks to the tapes. 

I was pretty surprised by the compression rate, because it does a pretty good job. I would say the only disadvantage that I have on my end is the fact that we are limited in the number of backups that can be run concurrently, in respect of backup tapes, because this is limited by the number of clouds. This is not a commentary on the solution itself, as it has more to do with infrastructure.

The number of backups that can be done concurrently is dependent on our attached hardware. Solution-wise, I would rank the solution as being up there with the best.

As we are responsible for our Veeam backups and service, I would say that the solution is being used by the whole company, around 40 people.

I would definitely recommend this product to others.

I rate Veeam Backup & Replication as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions
Real User
Top 5Leaderboard
Scalable, reliable, and consistent
Pros and Cons
  • "The solution just works consistently. I never have issues with it."
  • "I have issues with the licensing."

What is our primary use case?

The solution is primarily used for disaster recovery, replication, and stacking up all the endpoints using the product's endpoint component.

What is most valuable?

Setting up the replication is very simple.

The solution just works consistently. I never have issues with it.

The product is stable.

The scalability is excellent.

What needs improvement?

I have issues with the licensing. 

The solution isn't ideal for small companies or systems. It's much more geared towards larger entities. 

For how long have I used the solution?

I've been dealing with the solution for eight years. 

What do I think about the stability of the solution?

The stability is excellent. The solution just runs. There are no bugs or glitches. It doesn't crash or freeze It's extremely reliable. 

What do I think about the scalability of the solution?

The scalability has been great. I can pretty much do whatever I need to. The problem is the licensing. Scalability equals licensing and that costs quite a bit.

The solution is best for businesses that are larger - those that have got multiple systems, and by that I mean about 20-plus systems, that need to be protected. 

How are customer service and support?

I have no issues with technical support. They have been helpful and responsive and I am satisfied with the level of service I get.

How was the initial setup?

The initial setup of it has a learning curve that is a little bit steep, however, you quickly get a hang of it.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive, and that becomes an issue if you need to scale. Costs add up quite quickly. At the end of the day, it doesn't matter how good your product is, if it's not affordable, you're not going to get people behind it.

What other advice do I have?

I'm an end-user.

My company uses both private cloud and on-premise deployment models. 

The solution is a very good product for what it does. 

I'd rate the product at a nine out of ten.

If this is a good solution or not for a company depends on the company size and what it wants to achieve. If your company is about 15 to 20 people and you just need to have backup and recovery and not have to worry about 24/7 uptime, then I wouldn't recommend Veeam for you. However, if you need something that is up 24/7 and you can quickly recover, then I would say go with Veeam. For big systems, I'd say you'd go with Veeam, and that it works best as an onsite system. When you start moving to the cloud, and when you need to back up the data for the company, you've got other systems that also can handle it.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Administration at Camosun College
Real User
Reliable, fixes itself, works well with SharePoint, and the support is helpful
Pros and Cons
  • "It's fairly easy to manage and set up."
  • "The initial setup could be simplified."

What is our primary use case?

We use this solution to back up our two VMware sites, and some physical boxes.

Mainly, it is used for our two VM sites at either campus.

It works with the client. We have it on a clustered SQL which works well.

We have local backups at either site, as well as some backups going to an external storage appliance. It gives us information about what is going on.

We are also using replication.

How has it helped my organization?

It has improved the way that our organizations function.

What is most valuable?

It's fairly easy to manage and set up. 

Once you get it working, it's fairly reliable and fixes itself. It's pretty good at keeping the backups running.

It works well with SharePoint.

What needs improvement?

The initial setup could be simplified. It takes a bit to find the documentation. 

It takes some time to get through the knowledge base and the changes in the versions over time.

Trying to find everything on how to configure it and set it up can get frustrating in trying to sort it out.

For how long have I used the solution?

I have been using this solution for three to four years.

I am using version 10.

What do I think about the stability of the solution?

This solution is stable. Once we have all of the backups working, it never has any issues, except for the server going off, but that is a network issue or during the time that it's self-healing.

It keeps going and keeps running.

What do I think about the scalability of the solution?

It's a scalable solution. I added one. We have a couple of proxies at either campus with one backup server with an enterprise manager on it. It works well.

I am the only person in our organization who is using this solution.

How are customer service and technical support?

I have used technical support in three or four cases. They were able to help me. They are pretty good. I would rate them a nine out of ten.

Which solution did I use previously and why did I switch?

We were using Microsoft Data Protection Manager and NetBackup. We decided to go with Veeam after testing it out, as it seemed to work better than the other products we were using.

How was the initial setup?

The initial setup is okay. 

It just took a while to try to sort out what is going on with it.

What other advice do I have?

Review the documentation and their knowledge base on how to set it up and configure it. 

It takes a bit to get it sorted out and to figure it out, but once you get it working it just keeps working.

I would rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure Architect at Grupo Protege
Real User
Stable, scalable, and affordable
Pros and Cons
  • "The solution is quite stable."
  • "The initial setup was not straightforward at all."

What is our primary use case?

We do backups of our hyper-real environment and our branch office environment and we have servers running on the 2012 version.

How has it helped my organization?

Previously, we had to manage the tapes and backups locally. When we needed to restore data, we needed to ask for people in the branch offices to insert the tapes and manage everything manually. When we deployed this solution, we no longer had to contact people on-site, to make these actions happen.

What is most valuable?

The solution's most valuable aspect is its ability to make use of an appliance to use as a staging disk to allow us to make fast recoveries directly from the bridge. This helps us avoid using the communication links

What needs improvement?

The cyber recovery and cyber protections need to be improved within the solution. Right now, they are quite limited. They need to be more extensive and more robust. It would be good to have machine alerts within the technician service in order to be more accurate and go more deeply into the process of validation for the backup data.

We see some limitations in the way that data is analyzed and the market update for the archive is handled.

The initial setup was not straightforward at all.

For how long have I used the solution?

I've been using the solution for about two years at this point. It hasn't been too long.

What do I think about the stability of the solution?

The solution is quite stable. We haven't had any issues with its reliability. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We don't see any limitations when it comes to scalability. We haven't experienced any either. The scalability is quite good. If a company needs to expand it, it can do so.

We have about 5,000 users on the solution.

How are customer service and technical support?

We don't directly contact technical support. Our service provider might if there are issues. However, if there are any problems, we've noticed that they are resolved quickly, and therefore I can assume technical support is pretty good. We don't have any complaints.

Which solution did I use previously and why did I switch?

We previously used HP's Data Protector. We switched solutions when we switched service providers.

How was the initial setup?

The initial setup was not straightforward or easy. It was difficult and complex. We experienced some issues early on and needed to make some updates and figure out some workarounds to put it into production.

The deployment took five or six months to put everything into action. It was a long process.

I'm not sure exactly how many people are needed for maintenance.

What's my experience with pricing, setup cost, and licensing?

The contract we have for this solution is affordable. It's not too expensive. That said, I don't know the exact pricing. I don't handle billing or licensing at my organization.

Which other solutions did I evaluate?

We evaluated other service providers, not other backup solutions. Other service providers came with HP Data Protector, NetBackup, and Commvault as solutions they offered.

I'd say that Commvault is a more comprehensive solution if I were to compare it directly to Veeam.

What other advice do I have?

A few months ago, about two months, I was in a meeting and I asked my service provider which version we were using. They said that we were using the latest version. I don't know if it's still the latest version, however, if it not the latest, it's almost the latest.

We access our backup through a service provider.

We're in the process of looking for more protection services to better guard against attacks.

I'd advise those considering the solution to look carefully at the licensing. In the beginning, we experienced some troubles with the licensing models that were acquired by service provider. That caused some limitations. It was a major concern for us at first and might be a major concern for others.

In general, I would recommend the solution. I'd rate it at an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ali Gursoy - PeerSpot reviewer
IT Manager at Cobantur
Real User
Top 20
It's simple, scalable, and easy to use
Pros and Cons
  • "I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs."
  • "In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based."

What is our primary use case?

Veeam takes our installation and server backups, then writes them on a disk and the tape backup. After that, it replicates the backups to another recovery site. IT is the only department that uses Veeam directly. It has three to five people.  

What is most valuable?

I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs.

For how long have I used the solution?

I've been using Veeam for more than 10 years

What do I think about the stability of the solution?

Veeam is stable.

What do I think about the scalability of the solution?

Veeam is scalable. 

How are customer service and support?

I sometimes contact Veeam for some adjustments or updates. They get back to me in a reasonable time. I've also asked them about the availability of particular features or questions about deploying the solution. There are different solutions for freeware and enterprise deployment. Enterprise deployment has various features available to end-users, so I've asked if these solutions are available to us. 

Which solution did I use previously and why did I switch?

I worked with NetBackup at my previous company, but that was more than eight years ago.

How was the initial setup?

Veeam is easy to install and deploy. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly license for support and upgrades. I haven't researched the price of any other solutions, so I can't say whether it is expensive or cheap relative to others. It is affordable enough for me.

In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based.

What other advice do I have?

I rate Veeam Backup and Replication eight out of 10. I recommend Veeam. It is simple and easy to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Inside Solutions Architect at a tech services company with 1,001-5,000 employees
MSP
Agent-less, easy to set up, and hardware-agnostic
Pros and Cons
  • "It's streamlined the backup and recovery for my customers in the sense that it has an easy management console that's easy to set up any type of instant recovery."
  • "The licensing models, from a reseller's perspective, could be better."

What is our primary use case?

It's generally used by colleges, universities, and healthcare. I support a very, very small amount of healthcare. I support state and local government - such as towns, counties, and police departments. It's used in the public sector.

How has it helped my organization?

It's streamlined the backup and recovery for my customers in the sense that it has an easy management console that's easy to set up any type of instant recovery. 

It also has helped them as it plugs into just about any cloud. They can not only have backup and recovery but have a disaster recovery plan as well. It really just takes the heavy burden of backup and recovery disaster recovery off of customers and streamlines it.

What is most valuable?

I like that it's agent-less. That's very important to customers. 

The biggest positive aspect is the fact that Veeam is relatively hardware-agnostic in regards to what you target Veeam on. This makes it, in the public sector space, very affordable for customers to get into and to have a really good backup and recovery solution. They can choose what type of target they're going to couple the Veeam software with and they can ensure it will be within their budget.

The initial setup is simple. 

I find the product very scalable.

The stability is good.

Technical support is great.

What needs improvement?

The licensing models, from a reseller's perspective, could be better. Veeam has changed its licensing models. It'd be nice to have some sort of cheat sheet as we are getting tripped up on the new licensing models. 

Although to Veeam, it probably seems easy for them to understand the licensing models, as a reseller of many different products, we're finding ourselves getting tripped up on just the licensing models. 

Any type of cheat sheet to help partners understand the licensing a little bit better, so we can have a quick reference guide when we're on the phone talking to customers would help us a lot. 

To someone like myself who covers VMware, Veeam, Dell, HP, and a wide set of products, anything to make my life easier to kind of solve the problem for the customer and close the deal and not have any unanswered questions, which are usually around how it's licensed and how it's priced, would help us sell more of their product.

For how long have I used the solution?

I've been dealing with the solution for at least five years. 

What do I think about the stability of the solution?

It's very stable. From a post-sales perspective, I have not had any customers complain about Veeam or anything being unstable about it. I do come across customers every once in a while that just don't like Veeam. I do not know why. It's usually someone within the organization that's not on the call. I just had a school district in Colorado. They said his director does not like Veeam. I couldn't get any real answers as to why, however, everyone has opinions, and it's not related to stability. I'm very confident in selling Veeam. 

That said, I do come across customers that have had bad experiences. However, I can't elaborate on that, unfortunately.

What do I think about the scalability of the solution?

It's extremely scalable. It's very flexible. I feel very confident about the scalability. There are no questions about that. You add more licensing, you can add more drives to whatever appliance that you have on-site. It's very, very scalable.

A lot of my customers, more and more customers, have Veeam. What I anticipate seeing is that a lot of people are going to need to expand their Veeam licensing and renew their support on the Veeam licensing. That's where I see growth. Almost definitely, every account that I come across has some level of backup and recovery in place. 

How are customer service and support?

I've found the technical support to be excellent. The folks that I work with that support our partners are great.

Which solution did I use previously and why did I switch?

I would say the majority of the customers are using Veeam or Barracuda. In some cases, customers use Unitrends. However, a lot of them, my customers, are using Veeam.

Barracuda's pricing is through the roof. They have not stayed competitive. Customers really frown upon their pricing immediately. 

Unitrends does not have the mind share of many customers. Many have not heard of Unitrends. In the public sector, traditionally school systems and so forth, use the Barracuda. A lot of that is in the public sector. Unitrends is a little bit harder to sell as it's a new product. Also, from a partner perspective, they are much harder to navigate as far as getting pricing and the account manager wants to talk to you. It seems like they get caught up in the procedures of selling it. Whereas, Veeam streamlines that whole process for us and really makes it easy to sell.

How was the initial setup?

The implementation is very straightforward. 

Deployment is circumstantial depending upon how large the customer's environment is. My company has a services team that can put together a statement of work to help with any type of setup, installation, or migration to services. In some cases in larger accounts, we'll bring in our services person to go on-site and help them install, implement, and set up Veeam. That's all part of the solution portfolio that we support.

You only need one person for deployment and maintenance, even in the larger accounts. Based on everything that I support, installing Veeam is probably one of the easiest deployments that are out there. We only deal with under 1,000 users. Some of the colleges get a little bit big. However, I'm not in the enterprise space. I'm in the public sector. We do have some large cities from time to time. Most of the deployments that I do are usually under 1,000 and are very small counties and so forth.

What about the implementation team?

We can help our clients set up the solution.

The Veeam engineers have actually helped a customer install it on-site as well. There was a gentleman from the Veeam engineering team that called him on his cell phone and they had it installed within five minutes. It was phenomenal support.

What was our ROI?

The return on investment is the protection of the client's data center. It's hard to tie a dollar amount to that.

What's my experience with pricing, setup cost, and licensing?

Veeam's pricing typically is extremely competitive. Rarely do we see it higher than the competitors'. With their new licensing model that they have put into place, they have really made it extremely affordable for a lot of my small towns who have to go to the town hall or police departments and request money. You've got the chief basically running the IT and running the police department. They look at things differently as they're not IT people necessarily that we're working with. Therefore, when they see pricing on technologies, it's even harder for them to justify the spend. However, Veeam has done a really good job at really staying competitive. I would say that they're definitely the strongest from a pricing perspective.

In terms of extra costs above licensing, if someone decides to use the cloud, that would be considered an operational cost. Then, of course, whoever the IT staff is, there's got to be some level of maintenance and provisioning and configuring and so forth of users. There's the head count too that goes with supporting Veeam.

What other advice do I have?

I'm a reseller.

We tend to deal with the most recent version of the product.

Clients should understand how to configure it and how to set it up. That's kind of where my expertise would come in is configuring the hardware that the Veeam is going to reside on.

I'd rate the solution at a ten out of ten based on the overall support, the professionalism. From my perspective, Veeam does everything. They're my number one product. I tell my guys over at Veeam that support me, they are the best. They're always there to support me and get back to me. It's a great company.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.