Quality engineer of the 1st category at Modern Expo
Real User
Top 20
Provides a simple, scalable, sustainable repository
Pros and Cons
  • "While I do not recall whether the latest version is 10.0 or 11.0 I do know that it allows one to make a back up repository that is very scalable and simple."
  • "Occasionally, in the course of upgrading one's virtualization platform, the backup can be ruined."

What is our primary use case?

The solution is so good to use. It allows for proof of concept. One can run a test on the database, move backups from one server to another, do file restoration or make use of portal storage features. 

Backup and storage is very fast, reducing what would otherwise take hours to minutes. Veeam was designed for virtual environments. The first year it was involved in supporting VMware virtual environments. 

What is most valuable?

While I do not recall whether the latest version is 10.0 or 11.0 I do know that it allows one to make a back up repository that is very scalable and simple. This can be added from multiple different levels, in respect of a single disc, through employment of cluster servers, data domain storage, or even tape library. This means the repository is very scalable, as the growth of data in the past years has presented a big problem. Cloud services can be employed as a back up repository. 

While I may not be the user testing each new market product, I am very happy with the solution's scalability. It boasts a support team that is good and fast and can conduct its affairs in a host of languages. When it comes to instances involving support, I can discern the differences over the past two months. Technical support is fast, helpful and provides good advice. 

What needs improvement?

While we do not consider it to be a big deal, I know there are other users who consider the running of the latest version of VMware vCenter while making use of the virtual environment to be an issue. One must update VMware or Veeam with care because of the compatibility issue involved. Installation and support must be taken into account. 

While strength, complexity and compatibility of the solution may pose issues for others, they do not for me. 

I feel the solution to be user-friendly. 

The monitoring, reporting and dashboard features are also fine. 

I am not aware of implementation issues and I have no concerns about the solution's security or stability. I have even tested the setup and it can be automated. At present, I see no need for an increase as I am not making 100 percent use of the product. 

This said, the limits of Windows integration on servers should be addressed. Many shops use only Linux and do not wish to run the Windows Server policy. As they have people with an understanding of Linux, they do not see the need to employ another person merely for backing up the server. 

Nowadays one can run Microsoft SQL Server on Linux without any problem, perhaps with this same ability being afforded to Windows Server. 

Occasionally, in the course of upgrading one's virtualization platform, the backup can be ruined. I know of people who do downgrade virtualization out of concerns for the success of a data center backup run. For me, personally, this does not present an issue as I am more conservative in how I conduct my administrative functions. 

For how long have I used the solution?

We have been using Veeam Backup & Replication for three or four years. 

Buyer's Guide
Veeam Backup & Replication
April 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

The solution is absolutely stable. 

What do I think about the scalability of the solution?

The solution is absolutely scalable. 

How are customer service and support?

I am absolutely satisfied with technical support. We benefit from it completely. Its multi-lingual character is definitely important. 

Which solution did I use previously and why did I switch?

We were using IBM Tivoli Storage Manager for 15 years before making use of the solution, although I don't know what the product is called at present, as it replaced a branded IBM Protect product. 

We were using IBM Tivoli Storage Manager at a time when the majority of our data servers were running on physical machines. From IBM's perspective, the licensing has become more involved since virtualization became increasingly prevalent. While it was not in my purview, the prohibitive nature of the product led us to migrate to Veeam software and to procure a different license. 

While IBM Tivoli Storage Manager was considered to be the leading solution of its time, it was also very complicated. 

How was the initial setup?

The installation involves a single package and is pretty simple. This is in comparison to the installation of the DB2 of Tivoli. Now, the installation is done in a single stroke and is so simple and the solution so nice. While we don't really make use of it at the moment, several years ago we constituted one of the main monitors of the virtual environment. 

The installation time is contingent on its scale as it varies based on the size of the environment. Another factor would involve the installation of disparate versions for different machines, such as concerns a proxy repository. A further possibility is to install everything in a single machine in virtual storage. 

I would put the main installation at 20 minutes and add another hour for configurations, such as those involving emails and reports. 

I consider the installation to be fully completed once I can carry out a task. We are talking about one or two hours. This takes into account the different applications for disparate environments in Veeam's environment. 

What about the implementation team?

Overall, we have two people who are responsible for deployment and maintenance as it relates to everything involving the physical backup and virtual environment. 

What's my experience with pricing, setup cost, and licensing?

We purchase a license annually. 

When it comes to the cost, IBM software is significantly more expensive than the solution for our environment, although we are talking about four years ago. 

What other advice do I have?

We have two Veeam servers in two disparate sites.

The solution is not deployed on the cloud. One of the servers is physical and the other virtual, with the support and backup capabilities comprising 50 kilobytes of SSD storage. 

I would recommend the solution to others. 

There are approximately 700 people making use of the solution in our organization. 

I rate Veeam Backup & Replication as a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head IT manager at mksons
Real User
Easy to set up and can scale well but the snapshot restoration takes too long
Pros and Cons
  • "It's simply very good software for backup purposes."
  • "The patching can be quite difficult at times."

What is our primary use case?

I have two to four servers, and I back up one VM to another VM through Veeam Backup. That's the primary use case.

What is most valuable?

Veeam Backup is very user-friendly.

It's integrated with many deduplication software solutions  - including Dell software.

It's simply very good software for backup purposes. All the IT infrastructure is shifted on Veeam rather than other methods. 

The initial setup is very easy.

The stability is good.

The solution can scale well.

They are fulfilling the requirements of their users and the updates they offer are good. I used one update recently and it was good. Any previous problems were solved in the update release.

What needs improvement?

Unfortunately, when one of my servers crashed, I instructed a colleague to delete the backup job, and he did. He accidentally deleted backup replication, however. I had nothing then. Both the backup and the original machine were deleted. We learned that there is no chance for recovery once the backup is deleted. They should make it possible to restore a replica in cases where it is accidentally deleted.

The restoration, reiteration, or snapshotting somehow is creating some sort of problem for us right now. I don't know, if it's the hardware's fault or a software issue, however, sometimes it takes a long time to delete a Snapshot. It can take anywhere from 30 minutes to two hours. They have to minimize the time of restoration that Snapshot is creating right now.

The patching can be quite difficult at times.

We try to make the backups run at off-peak times, however, sometimes something goes wrong and it doesn't back up as scheduled. 

For how long have I used the solution?

I've only been using the solution for about a year at this point.

What do I think about the stability of the solution?

We've found the solution to be quite stable so far. We haven't had any issues.

What do I think about the scalability of the solution?

It is scalable. It's good for scalability. 

We only have one person that handles the backups. Not every user in the company has access to the solution. We don't intend to add more users.

We use ten Veeams, give or take, currently. However, we might add more in the future.

How are customer service and technical support?

We use the community edition. The problem I've faced in the community edition is that the community edition always relies on the community to solve a problem. I tend to google answers or ask the community. They seem to have a lot of users and it helps in the sense that there is a lot of information out there. You can typically find an answer to your question.

How was the initial setup?

The solution is very easy to set up and integrate with other solutions. It's not complex at all. The process is extremely straightforward. 

It only takes one person to set up and administer the product. We have one or two people on staff that can handle any Veeam related duties. With jobs and replicas, it is a good practice for both to know the all use cases, to know all the backups and backups replicas. Then they will find it easier to handle and they will better understand the jobs.

What's my experience with pricing, setup cost, and licensing?

I use the community version of the solution. I'm not sure of the licensing costs for the paid version.

What other advice do I have?

We are end-users of the solution and we rely on the community version right now. IN the future, we may use the licensed paid version.

I learned to use the latest update, however, my preference is that I use the second last update. I'm not necessarily on the latest version.

I'd recommend the solution. 

I'd rate it at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Backup & Replication
April 2024
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,170 professionals have used our research since 2012.
PeerSpot user
IT Director at a consultancy with 10,001+ employees
Real User
Its ease of use and simple UI are the most valuable features.

What is most valuable?

Its ease of use is the most valuable feature. It has a very simple UI.

How has it helped my organization?

Veeam is a very stable product. The ease of use and UI are some of its highlights. Learning this tool is very easy and you do not need any training classes.

What needs improvement?

Right now, replication it does in every 15 minutes. However, if it could do continuous replication or even bring it down to 5 minutes, then it would be great.

For how long have I used the solution?

I have used the first version and stopped using it for a while, due to many physical servers in our environment. I have been using the new version for almost a year.

What do I think about the stability of the solution?

There were no stability issues that could not be resolved.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

The technical support is excellent; they are very prompt and knowledgeable.

Which solution did I use previously and why did I switch?

We were using another solution before this one. The reason we moved over to this solution was that we were only 30% virtualized, so we had to use a product that had backup physical servers.

How was the initial setup?

The setup was very straightforward and any technical person can do the initial setup.

What's my experience with pricing, setup cost, and licensing?

Licensing is per CPU, so it depends on the number of physical CPUs.

Which other solutions did I evaluate?

Based on my previous experience with Veeam, I didn’t evaluate anything else.

What other advice do I have?

It is a very solid product with an easy UI. If you are 90% virtualized, then it is a great product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Computing, Biostatistics at a healthcare company with 5,001-10,000 employees
Real User
Top 10
Multiple cloud backup capability, reliable, and scales well
Pros and Cons
  • "The most valuable feature of Veeam Backup & Replication is that we can back up in-house and multiple cloud providers' storage."
  • "The more features the solution has the more complex it can be to set up. Veeam Backup & Replication can be complex."

What is our primary use case?

We use Veeam Backup & Replication to back up our virtual machines in the VMware environment.

What is most valuable?

The most valuable feature of Veeam Backup & Replication is that we can back up in-house and multiple cloud providers' storage.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable solution.

What do I think about the scalability of the solution?

We are a small department in the company and the scalability has been fine for our needs. In my team, we have approximately 80 people. Our whole organization has approximately 5,000 employees.

How are customer service and support?

We have not contacted the support often, the solution has been operating well.

How was the initial setup?

The more features the solution has the more complex it can be to set up. Veeam Backup & Replication can be complex. 

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup & Replication is high and that is why I am choosing an alternative.

What other advice do I have?

Veeam Backup & Replication is the market leader in storage backups.

My advice to others is if you are not going to use all the features of Veeam Backup & Replication then use a less expensive solution that can fit the use case.

I rate Veeam Backup & Replication an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Information Technology and Communications at Enertotal sa esp
Real User
Protects our server data in an affordable way
Pros and Cons
  • "The advantage of Veeam Backup and Replication is that it is very economical. The price is affordable and the cost benefit is good."
  • "My main concern about Veeam is that I hope our backups will still be secure in the event of a security incident such as a ransomware attack. In Veeam version 11 they do state that there is ransomware protection, but until it has been proven to be effective, I don't have any assurance that it will prevent data loss."

What is our primary use case?

My company is an end user customer of Veeam Backup and Replication and we use it for storing and protecting our server backups.

What is most valuable?

The advantage of Veeam Backup and Replication is that it is very economical. The price is affordable and the cost benefit is good.

What needs improvement?

My main concern about Veeam is that I hope our backups will still be secure in the event of a security incident such as a ransomware attack. In Veeam version 11 they do state that there is ransomware protection, but until it has been proven to be effective, I don't have any assurance that it will prevent data loss.

Beyond improving on the security measures, I don't have further expectations for Veeam Backup and Replication.

For how long have I used the solution?

I have been using Veeam Backup and Replication for two years. 

What do I think about the stability of the solution?

I have no doubts about the stability of Veeam. 

What do I think about the scalability of the solution?

At the moment it is not necessary for us to scale up our usage of Veeam but I can say that I believe it is very capable of being scaled, should the need arise.

How are customer service and support?

The support we get is very helpful, but it is not through Veeam directly. We use a Veeam partner called Netgroup Solutions to help us and they have been good.

How was the initial setup?

The installation of Veeam Backup and Replication was very easy. 

What's my experience with pricing, setup cost, and licensing?

A nice aspect of Veeam's pricing is that the cost benefit is good. It's very economical.

What other advice do I have?

Veeam Backup and Replication is a good product and I would rate it a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Technician at Sherpas Group
Reseller
Excellent technical support, easy to set up, and very reliable
Pros and Cons
  • "It's the most easy-to-use backup replication that I have used so far."
  • "We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products."

What is our primary use case?

We have, I'd say, about 20 different customers running Veeam and sending backups to our hosting center. We also have our own hosting environment with about 200 servers, which we are backing up with Veeam Backup and Replication.

What is most valuable?

The solution is stable and absolutely reliable. 

It's the most easy-to-use backup replication that I have used so far.

I've found that the scalability is fine.

The initial setup is pretty simple. 

What needs improvement?

We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products. It's something that they need to figure out. I'd like the three versions streamlined so they fit together better, as, right now, they are very different.

For how long have I used the solution?

We've been selling the solution for three or four years or something like that.

What do I think about the stability of the solution?

The solution is reliable and the performance is good. We find it to be stable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

Scalability is possible with this solution. If a company needs to expand it, it can do so.

We have 50 customers that pay for this solution right now.

How are customer service and support?

Technical support is helpful and responsive. they are very knowledgeable and friendly. We are very satisfied with the level of support on offer. They really try their best to resolve issues.

How was the initial setup?

The solution is simple and straightforward. 

I cannot recall how long it took to actually deploy the product.

We have three managers that can handle the deployment and maintenance aspects of the product.

What's my experience with pricing, setup cost, and licensing?

We pay for licensing and have a monthly subscription.

What other advice do I have?

We are a reseller.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
IT Infrastructure Manager at BRITISH FILM INSTITUTE (BIG SCREEN) LIMITED
Real User
Has great restore capabilities and good technical support, but should include a cloud solution and be better priced
Pros and Cons
  • "The restore capabilities are the most valuable features."
  • "Veeam Backup & Replication should include a cloud solution."

What is our primary use case?

We are using the latest update at the moment. 

We use the solution to do backups and replication between sites, in addition to restores. We employ it solely for its basic functions.

What is most valuable?

The restore capabilities are the most valuable features.

What needs improvement?

Veeam Backup & Replication should include a cloud solution. 

The cost should also be adressed. This would bring up my rating from a seven to a ten out of ten. 

For how long have I used the solution?

We have been using Veeam Backup & Replication for eight to 10 years.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

The solution is easy to scale. 

How are customer service and support?

We have yet to make need of technical support, although I feel it to be good. 

How was the initial setup?

I believe the initial setup to have been straightforward, although I cannot say this with certainty, as I was not involved in it. 

What about the implementation team?

While I don't know the exact parameters of the maintenance, I do know that all of our support needs in this respect are covered. 

Maintenance is handled by a third party. We do not have a separate team for handling this. 

What's my experience with pricing, setup cost, and licensing?

While I do not know how much the product cost, as I was not involved in this sphere, I do know that this could be better. 

What other advice do I have?

There are probably just three to five of us using the solution, solely in the IT department. 

I would recommend the solution to others for its ease-of-use. 

I rate Veeam Backup & Replication as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at Matlala Group
Reseller
They started their cloud journey a lot sooner than other solutions
Pros and Cons
  • "I like how Veeam intuitively integrates with Zerto."
  • "Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware."

What is most valuable?

I like how Veeam intuitively integrates with Zerto. They started on their cloud journey a lot sooner than other backup software, and Veeam has a lower footprint on your Commvault.

What needs improvement?

Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware. This is one area where Zerto has an edge on Veeam.  However, both are easy to use. 

The only thing I would like to see from Veeam is a calculator for estimating the costs on all the different cloud providers. I don't think any product has this. So if I go into Azure versus AWS, it would be nice to have some way to calculate what I will end up paying. 

One thing I've noticed is that both cloud providers will say it's going to cost you X amount to do a backup, and it's simple to compare costs between them. But if you want to do a site recovery, it will cost more to start up all the servers you were backing up in that cloud. Even though one cloud provider might save you money on backup, your total costs will be higher when you factor in restoration. I want the transparency to say Azure is more cost-effective than AWS for backup, but Azure will cost you 2 percent more than the other one to provide that visibility to my client.

For how long have I used the solution?

I've been using Veeam Backup for about 10 years.

What do I think about the stability of the solution?

For traditional environments with physical servers, Veeam isn't as great as combos or traditional backup systems like TSM. However, if you are looking at virtualization or shifting to the cloud, Veeam is stable and quite progressive in those spaces.

How are customer service and support?

Veeam's support is international and quite responsive.

What other advice do I have?

I give Veeam Backup Replication eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.