We performed a comparison between 42Gears SureMDM and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"As the solution is a software as a service, the scalability is unlimited."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"It's easy to manage and easy to configure."
"The Asset Management and Auto Pilot are valuable features."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"The solution's customer support is good."
"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"The solution is stable and reliable."
"This solution is very dynamic. I can do what I need to do with it."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"Stability-wise, I rate the solution a ten out of ten."
"The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone."
"The company's support is the best. That'd be the number one thing."
"The initial setup is straightforward."
"The licensing is simple."
"All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices for unauthorized software. The devices can only be used under the supervision of the device manager."
"The admin part, where I'm adding users, is not too bad. It's easy enough to use."
"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."
"The SOTI MobiControl Assist tool is very good for remote controlling devices for troubleshooting. SOTI MobiControl is very helpful."
"It needs incorporation of Knox, ZeroTouch, etc."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"More integration with monitoring tools is needed."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"The technical support could be improved."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"The product is not so convenient to deploy or to configure."
"The user interface and customization features are not the best and could be improved."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"The solution’s pricing could be made cheaper."
"User creation on Mac must be improved."
"The dashboards could be improved."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"Most of our devices are Android, they're Google related, so we need access from Google to do certain things. There are ways around that, but that's something that we're really looking for. How can we control the Apple Air? How can we get into that app?... How can we make sure that that app doesn't try to update in the middle of the day when our driver needs it?"
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"If the interface was a little bit more intuitive, more easily allowed me to get to where I want to be, that would be a little bit nicer, as far as the file sync goes."
"I have used Microsoft Intune but it is more complicated than SOTI MobiControl."
"I wish that I had some more tutorials and educational resources on how to use the product."
"Its user interface needs to be improved."
"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."
"The quality of the support service is poor. The headquarters are not very responsive. And, the actual quality of the software has its drawbacks."
42Gears SureMDM is ranked 13th in Enterprise Mobility Management (EMM) with 8 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. 42Gears SureMDM is rated 8.0, while SOTI MobiControl is rated 8.2. The top reviewer of 42Gears SureMDM writes "Helps to lock devices for professional use ". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". 42Gears SureMDM is most compared with VMware Workspace ONE, ManageEngine Endpoint Central and Hexnode UEM, whereas SOTI MobiControl is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion. See our 42Gears SureMDM vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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