We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"We have one MDM that works with Windows, iOS, and Android."
"It works pretty well for us."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"As the solution is a software as a service, the scalability is unlimited."
"We use this solution for MDM."
"It’s helped us manage our endpoints."
"Security is the main feature because the company is reliable."
"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."
"The product provides a universal dashboard."
"We can put certain devices into smart groups based off of device name, department, etc."
"It's a scalable product."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"Jamf is stable, reliable, secure and you have lots of customization options."
"I found that automated enrollment is very powerful because you can bring standardization to the environment."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"The most valuable features are the Jamf agent and the API."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"Intune has limited integration with non-Microsoft solutions."
"It needs certificate provisioning for S/MIME purposes."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"In an upcoming release, I would like to see some kind of analytics report."
"The UI is not user-friendly and has room for improvement."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"Linux compatibility needs improvement."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"The price could be better."
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"The maintenance is average."
"Integration with other tools, such as, ConnectWise Automate."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"Meraki is limiting our connections."
"The solution only makes sense if you have a lot of macOS products in your company."
"They need to alphabetize payloads."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"I would love to see more integration with ASM and ABM."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"There are known issues with the mobile configs that need to be fixed."
"For Windows, we have a reset option. We'd that option available for Mac."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Jamf Pro is rated 9.6. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, IBM MaaS360, ManageEngine Endpoint Central, SOTI MobiControl and Google Cloud Identity, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Ivanti Neurons for MDM. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro report.
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