We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Meraki comes out on top in this comparison. According to reviewers it is easier to set up than Microsoft Intune and has better customer support. However, Microsoft Intune does better in the pricing category.
"The product provides a universal dashboard."
"The most valuable features include remote inventory analysis, security features like geofencing, and software distribution."
"The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks."
"The solution is simple."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"The web portal provides status reporting and ease of configuration."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"Security is the main feature because the company is reliable."
"Users can make screenshots, and devices only need the minimal version of iOS."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"It's really easy to access."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"Fortunately, now everything is streamlined into a single, unified platform."
"It is a helpful tool to manage BYOD policies."
"System's compatibility with Google Chrome could be improved."
"The price could be better."
"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."
"The price of the solution could be reduced."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"Meraki is limiting our connections."
"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."
"There should be more focus on mobile device security and integration."
"The initial setup is a little bit complex."
"The UI is not user-friendly and has room for improvement."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"They need to integrate more with security options."
More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →
Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 166 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Microsoft Intune is rated 8.0. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Endpoint Central, IBM MaaS360 and SOTI MobiControl, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and BigFix. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune report.
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We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.