We performed a comparison between New Relic and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable features of New Relic are the reports and ease of use."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"We detect issues using dashboards that we built on New Relic."
"You don't have to go through a list of 500 servers."
"The most important thing is that it tells us where the latency in throughput and response time are."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"We are able to drill down and see what is going on in the system."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Dynamic Component Mapping is key and unique."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The tool is quite easy to deploy, and it offers very good support."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The power flow is great."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"New Relic needs to improve is the user data schema."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"The solution is quite expensive."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"We have had issues with our agents going offline."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"From a performance perspective, it needs to improve a lot."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"I would like to see out-of-the-box standard dashboards for common services."
"The product is not user-friendly."
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New Relic is ranked 5th in IT Infrastructure Monitoring with 152 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. New Relic is rated 8.6, while ScienceLogic is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our New Relic vs. ScienceLogic report.
See our list of best IT Infrastructure Monitoring vendors, best Network Monitoring Software vendors, and best IT Operations Analytics vendors.
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