We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It allows the restriction of privileges and control of users."
"We like the performance of the product."
"The most valuable feature is the ability to manage the application flow."
"End-user Synthetics and monitoring are very good."
"We detect issues using dashboards that we built on New Relic."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"It has a big user base, so the community is useful."
"The metrics and trends that Splunk Enterprise Security generates using all the data points we send allow customers to understand better what their users are doing."
"The feature that we use the most is the correlation search engine within ES."
"Splunk allows us to customize processing and dashboards, which helps us take care of our customers' needs."
"Its integration is most valuable. Its UI is also pretty much easy."
"The product is adept at log mining."
"It has helped us look at modern technology, as well as penetrate our legacy systems, to see where the bottlenecks are."
"The solution's most valuable feature is that it helps with our use cases to detect anomalies in our data and it is important to my company since we have a lot of data on different logs on the systems."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"The customization of the start and end time is kind of cool."
"I would like an infrastructure network that provides real-time views, showing the issues."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"Queries are not always as easy or straightforward as they might be, so it can be difficult to figure out what you need to look for."
"Splunk Enterprise Security could improve in automation, flexibility, and providing more content out of the box."
"Configuring a few apps is complex, not straightforward."
"There are limitations with Splunk not detecting all user activity, especially on mainframes and network devices."
"The biggest problem is data compression. Splunk is an outstanding product, but it is a resource hog. There should be better data compression for being able to maintain our data repositories. We end up having to buy lots of additional storage just to house our Splunk data. This is my only complaint about it."
"It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk."
"While Splunk offers SOAR as a separate product, integrating it into the next version of Splunk Enterprise Security as a unified solution would be beneficial."
"Splunk's implementation process for managing multiple indexes can be complex, especially when dealing with a large number of components."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Zabbix. See our New Relic vs. Splunk Enterprise Security report.
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