We performed a comparison between Oracle CRM and Oracle Eloqua based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support is very fast. It's customer friendly."
"During the demos, Oracle CRM's natural language search feature stood out to me. It departs from the traditional menu-based options, making searches more intuitive. Another significant feature is their Common Data Platform. Including an accounting package as part of the full platform was also appealing."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"It has a wide variety of use cases."
"The product is straightforward to set up. There's no difficulty."
"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."
"The most valuable features of the solution are that it is user-friendly and the fact that the database handling is much better, like any other Oracle solution."
"The most valuable feature of Oracle CRM is the organization it provides."
"The solution's engine framework is quite simple, giving you the agility you need in the business."
"It provides good support for really large databases."
"The solution is good for B2B email marketing."
"The solution is stable."
"The ease of maintenance is the most valuable feature."
"I like the insight part, where we can pull the reports. Oracle Eloqua can generate reports on the activities that customers take or that we do. That is one interesting part that I enjoy working with."
"The initial setup was straightforward."
"It is a user-friendly product."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
"The product's UI lags, and with all the new technologies, it is not quick enough to adopt them."
"The configuration requires a lot of technical intervention."
"We noticed that sometimes it can be slow, and then we have to refresh the whole system."
"The cost can be a bit more expensive compared to other options."
"An improvement would be to lower the price of the license."
"Oracle CRM should have more integration with different platforms."
"I'd like to see more feature enhancements."
"There are some things where improvement is needed. For me, it would be great if they integrated a tool like AI configuration capabilities within Eloqua itself."
"The solution does not have a good database architecture."
"The solution could improve by having a more user-friendly interface."
"The solution should consider adding functionality related to event listening, such as webhooks."
"Reporting is very clunky and not user friendly."
"Eloqua doesn't have built-in features for WhatsApp marketing or SMS functionality."
"The cost of the solution has room for improvement."
"This product hasn't kept up to date on features."
Oracle CRM is ranked 5th in Marketing Automation with 35 reviews while Oracle Eloqua is ranked 3rd in Marketing Automation with 35 reviews. Oracle CRM is rated 8.0, while Oracle Eloqua is rated 8.8. The top reviewer of Oracle CRM writes "Typical configuration, no customization needed and quick to deploy". On the other hand, the top reviewer of Oracle Eloqua writes "A well-known and flexible solution that provides a lot of features for B2B email marketing". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Zoho CRM, whereas Oracle Eloqua is most compared with Salesforce Marketing Cloud, Marketo, Pardot, HubSpot Marketing Hub and Zift Solutions. See our Oracle CRM vs. Oracle Eloqua report.
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