BigFix vs vCenter Configuration Manager comparison

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Executive Summary

We performed a comparison between BigFix and vCenter Configuration Manager based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. vCenter Configuration Manager Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored.""We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product.""The many policies available in Microsoft Intune for managing our devices are valuable.""The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application.""The most valuable feature is the policy CSPs.""It is a helpful tool to manage BYOD policies.""The solution is easy to use.""It is very easy to use. It has a very easy interface."

More Microsoft Intune Pros →

"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components.""The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users.""It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool.""BigFix has drastically reduced the maintenance window period to patch and reboot servers.""The patch management and the BigFix Inventory have been the most valuable features.""It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice.""I like the inventory and life cycle management feature.""One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."

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"The product's deployment phase was easy.""I like vMotion because it manages fault tolerance.""The most valuable feature of vCenter Configuration Manager is the automated processes.""vCenter has some good user experience, and the initial setup is straightforward.""The solution is stable and reliable.""vCenter Configuration Manager is a very good product, it works well.""The feature that I have found most valuable is the virtual machine management across different hosts, located in different areas.""It has many valuable features that serve many purposes."

More vCenter Configuration Manager Pros →

Cons
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas.""I would like some integration with the Microsoft reporting platform Power BI.""The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough.""Microsoft Intune needs to improve the initial login process.""When Microsoft Intune is used with different android devices it does not always work as it is supposed to.""The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet.""From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward.""The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."

More Microsoft Intune Cons →

"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats.""The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates.""The product lacks AI, ML, and IIT.""The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things.""They need better integration.""I would like better support on the backend.""The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?"""I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."

More BigFix Cons →

"It lacks the capability to manage the other systems.""SAP CRM could improve by adding additional automation features.""The customer service and support are not as good as that of other solutions. It is not very fast.""There is room for improvement in operating and managing cluster environments and maintenance. And hardware environment visibility.""The technical support is not as responsive as it could be. They are slow to respond to our issues with a resolution. There should be online chat support added.""Their licensing needs to be improved.""The solution needs to add its own backup system because it has issues integrating with third-party solutions.""The functions are not running in HTML5."

More vCenter Configuration Manager Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • More BigFix Pricing and Cost Advice →

  • "I am not knowledgeable with the pricing of the product."
  • "It's a large application. It consumes a lot of resources. Sometimes the price is too high for our customers. If they buy it directly from VMware, its hard to convince the customer that we will bring down the total cost of ownership, in the end."
  • "Their licensing costs are high. But I think for the scale that we are using, it's suitable. If you use it on a larger scale with many servers, you have to pay a lot of money for them. I think it's suitable for organizations that don't need expert people that want more money each year or each month because it's a straightforward solution. We prefer to pay for these products that are integrated and straightforward."
  • "The price of the solution is expensive. However, it is reasonably priced compared to competitors."
  • "It is on a yearly basis."
  • "This product is not cheap. I have a yearly license for vCenter and the license is not cheap."
  • "The price of the solution is too expensive for us and we are looking to move to another solution."
  • "The solution comes with three-year support. We have to renew the support annually after the three years are up."
  • More vCenter Configuration Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The most valuable features of the solution are Windows patching and the hardware and software inventory.
    Top Answer:On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
    Top Answer:The solution’s pricing could be improved.
    Top Answer:Stability-wise, I rate the solution a ten out of ten.
    Top Answer:The product price and licensing fees are reasonable, especially when compared to other products in the market.
    Top Answer:The product's high price is an area of concern where improvements are required.
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Tivoli Endpoint Manager
    vCM
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    vCenter Configuration Manager is a powerful configuration management tool that is designed to enable organizations to ensure that any environment that they use to conduct business is configured in the most effective possible way. It can automate configurations consistently across virtual, physical, and cloud environments. Additionally, it enables users to place critical functions into the hands of the solution thereby avoiding the possibility that human error will reduce a business’s operations. It also hardens operations against bad actors who look for holes in a user’s security compliance policies that they can exploit.

    vCenter Configuration Manager Benefits

    Some of the ways that organizations can benefit by choosing to deploy vCenter Configuration Manager include:

    • Reduction of overhead costs. Configuration Manager makes it possible for users to operate with the highest possible level of effectiveness while at the same time reducing the overhead costs associated with their work. One way that it does so is by automating many tasks that would otherwise be expensive to train users to perform. This also saves users time working on basic tasks that they can then devote to other operations that need human intervention.
    • Flexibility. Configuration Manager is a highly flexible solution. It is a platform-agnostic solution that can run consistently across VMware infrastructure and Windows, Linux, and UNIX operating systems. Users can use it on the operating system that best meets their business needs. Organizations can operate without having to invest in any particular operating system.
    • Threat reduction. It enables users to reduce threats to their systems. Its approach to centralized configuration management makes it simple for users to keep control of their security setup. This means administrators can spend most of their time ensuring that an organization’s technology is safe instead of trying to figure out how to do so. Configuration Manager's ability to correlate configuration changes with issues that are detected by VMware’s vCenter Operations Manager significantly reduces the amount of time needed in order to resolve any issues that arise.
    • Deep data collection and visibility. The secure and automatic data collection provides users with a wealth of data. This gives organizations the ability to see all aspects of their configuration environment. Administrators are able to track everything without worrying that they are missing information that is critical to their work.
    • Scalability. Configuration Manager is a highly scalable product. Users can scale it so that their configuration management operations can effortlessly keep pace with the work that they are doing. They can maintain their security and operations without turning to another product or being forced to make expensive purchases in order to keep up.

    vCenter Configuration Manager Features

    • Centralized UI. Configuration Manager comes with a centralized UI that users can use to manage all of Configuration Manager’s tools. From a single location users can track and use the myriad tools that Configuration manager has to offer. It enables administrators to ensure that their configurations and patches are running consistently across all of their environments.
    • Unified report generation tool. Configuration Manager’s reporting tool is constantly gathering data relating to an organization’s configurations. Users can now create reports that contain all of the most up-to-date configuration information. This enables them to conduct their operations with information that is wholly accurate.
    • Configuration auditing tool. Configuration Manager has a scanner that conducts constant audits of an organization’s configurations. It searches for any errors or issues in the configurations. Users are notified when changes in the configurations take place so that they can track any issues and deal with them before they can escalate.
    • Integration suite. Configuration Manager enables users to integrate their systems with many other VMware solutions. This means that users can both bolster their current capabilities and implement any features that they might feel are missing from their current setup.
    • Hardware monitoring software. Configuration Manager leverages CIM SMASH technology to track the health of both their physical and virtual servers. It not only provides information when the hardware and VMware are running properly. This software also alerts users when any kind of failures occur in the physical hardware.

    Reviews from Real Users

    vCenter Configuration Manager is a highly effective solution that stands out when compared to many of its competitors. Two major advantages it offers are its intuitive and simple design and its ability to scale according to the needs of its user.

    Moses S., a project manager at Swakop Uranium, writes, “The platform is straightforward and user-friendly. A large knowledge base is not required to begin using it.”


    Raju P., an Information Technology manager at Sikraft, says, “We can scale the solution as needed.”

    Sample Customers
    Mitchells and Buzzers, Callaway
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company16%
    Retailer12%
    University10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Educational Organization45%
    Financial Services Firm9%
    Computer Software Company7%
    Government7%
    REVIEWERS
    Computer Software Company19%
    Energy/Utilities Company11%
    Financial Services Firm11%
    Media Company7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm14%
    Manufacturing Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise39%
    REVIEWERS
    Small Business46%
    Midsize Enterprise20%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Buyer's Guide
    BigFix vs. vCenter Configuration Manager
    May 2024
    Find out what your peers are saying about BigFix vs. vCenter Configuration Manager and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    BigFix is ranked 5th in Configuration Management with 91 reviews while vCenter Configuration Manager is ranked 9th in Configuration Management with 50 reviews. BigFix is rated 8.6, while vCenter Configuration Manager is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of vCenter Configuration Manager writes "A solution with a range of functionalities and several pricing plans that suit your needs". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas vCenter Configuration Manager is most compared with Microsoft Configuration Manager and Red Hat Satellite. See our BigFix vs. vCenter Configuration Manager report.

    See our list of best Configuration Management vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.