We performed a comparison between VMware Workspace ONE and BigFix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, BigFix comes out ahead of VMware Workspace ONE. While both solutions offer flexible security for endpoints, VMware’s challenges with remote patching and its confusing dashboard leave room for improvement.
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"The stability is good."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"We've had no issues with stability."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"Software distribution and patch management are the most valuable."
"BigFix technical support is good."
"The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a tunneling feature, which no other solution provides. Other solutions have to integrate with other tools to have this functionality, whereas VMware Workspace ONE has its own application gateway tunnel."
"It is easy to start something and work from scratch."
"The location and remote management services are the most valuable."
"The most valuable features are the ones that control the leaking."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"We've found the solution to be easy to use."
"It's all about centralizing your data and making sure that your data is centralized and secure."
"The antivirus and the ability to push security policies down to the device are key features."
"Could benefit from user having more control over devices."
"Intune does not provide real-time visibility."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I would like to see the Self Service section made more user-friendly."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"I would like to see SDK for Web UI included in the next release."
"Its pricing should be improved. It is too costly."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"Security aspects such as data loss prevention could be improved."
"Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"One thing VMware needs to improve is compatibility with different operating systems."
"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."
"They need a more flexible pricing model."
"The pricing could always be better."
"I would like to see improvements made to both the support, and the pricing."
BigFix is ranked 4th in Unified Endpoint Management (UEM) with 91 reviews while VMware Workspace ONE is ranked 2nd in Unified Endpoint Management (UEM) with 82 reviews. BigFix is rated 8.6, while VMware Workspace ONE is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and BlackBerry Enterprise Mobility Suite. See our BigFix vs. VMware Workspace ONE report.
See our list of best Unified Endpoint Management (UEM) vendors.
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