We performed a comparison between CrowdStrike Falcon and CylancePROTECT based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The setup is pretty simple."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The price is low and quite competitive with others."
"The features I like the most are the response time and the dashboard are both excellent."
"Since we deployed CrowdStrike, the network has become much calmer, and we now understand the sources of infections, which helps us prevent them from spreading."
"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"CrowdStrike Falcon's scalability is good. We have thousands of students using this solution."
"The most valuable feature of CrowdStrike Falcon for me is its unified sensor, applicable across all models."
"The DLP is the most valuable feature of CrowdStrike Falcon."
"I like the dashboard nature of it. Everything is clickable, linkable, and information is easy to obtain and find. How it presents that information is probably the biggest win as far as the information correlation aspect. The presentation of it is very good."
"Centralized dashboard online which can be used for managing a huge product."
"Has good RAM capacity for the power I need"
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"The solution is stable."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"It provides good insight into the programs, applications, or websites that may need attention."
"The most valuable feature of CylancePROTECT is the support."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The support needs improvement."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Intelligence aspects need improvement"
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The only minor concern is occasional interference with desired programs."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"CrowdStrike Falcon could improve the logs by making them free to the API."
"The content-filtering features for children could be improved. We have young grandchildren aged 12 and 8. My daughter, their mother, wants to keep them from getting in trouble on the net. She looked at all these other solutions from Google, Microsoft, etc., and she couldn't figure out how to make any of those work. I told her that I bet CrowdStrike could handle this. Sure enough, CrowdStrike can do exactly that. It's the same solution that the Defense Department gets. It works, but it's a little complicated to implement. It could be simpler to set the policies."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"It would be nice if the dashboard had some more information upfront, and looked a little better."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"There are some areas where some customers would prefer a different service."
"The management of log aggregation is in need of improvement."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The product must make the interface a little more user-friendly."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews. CrowdStrike Falcon is rated 8.8, while CylancePROTECT is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, Trellix Endpoint Security and Symantec Endpoint Security. See our CrowdStrike Falcon vs. CylancePROTECT report.
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I had a great experience having deployed CrowdStrike to tens of thousands of endpoints. It's easy to deploy and operationalize. It has provided protection against threats that other engines did not catch based on its powerful heuristics and AI.
CrowdStrike does invest heavily in R&D and provides advisory services on endpoint protection.
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.