We performed a comparison between CylancePROTECT and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"Fortinet is very user-friendly for customers."
"The product's initial setup phase is very easy."
"I get alerts when scripts are detected in the environment."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The most valuable feature is the analysis, because of the beta structure."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"I like the AI and mathematical components that they use."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues."
"This solution blocks the brand new malware threats."
"The pricing is reasonable."
"The solution is easy to install and configure."
"The solution offers impressive advanced protection."
"The tool protects everything."
"The solution is stable."
"The most valuable feature of ESET Endpoint Security performance."
"The solution is not user-friendly."
"Intelligence aspects need improvement"
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Cannot be used on mobile devices with a secure connection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The SIEM could be improved."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"It should have better support for Windows and Mac."
"CylancePROTECT could be improved in its technical support and communication."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The solution needs better dashboards that are easier to use."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."
"I think that ESET is a little too heavy on the CPU."
"The migration between on-prem and cloud has room for improvement."
"ESET's updates are mostly manual. That's my biggest concern. I'd like it to be more automatic. I've had to download the new version and run it manually to install it. I've got several workstations like that right now."
"ESET should consider giving it application control."
"When users renew licenses, they should offer a discount."
"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
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CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 99 reviews. CylancePROTECT is rated 8.0, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our CylancePROTECT vs. ESET Endpoint Protection Platform report.
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